Customer Service Assistant, Banbury

3 weeks ago

Banbury, United Kingdom Wickes Full time

Job Title: Customer Service AssistantSalary: £12.21 per hour Job Type: Full TimeDo you enjoy providing great customer service and do you thrive for that next sale? If so, we would love to hear from you. We are the Banbury store on Southam Road, OX16 2RR, plenty of parking and easily reachable on public transport. We are looking for a colleague to work 39 hours a week including early and late shifts and one day over the weekend. Our Store Our Banbury store has 28 colleagues in total, with a diverse team and a great culture.  We have a heavy footfall of customers, including Trade and Retail.   What will I be doing? We are looking for someone who has lots of energy, a bubbly personality that can go above and beyond for your customers. You will be working on the tills and the shop floor and will be the first to greet our customers.  Everything you do will be focused on the customer experience, of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. About Us: Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues. But it is the Wickes’ culture that is considered its best-kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a willingness to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home. Please contact us here if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form. Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.   What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes: If you are 21 yrs and over £12.21 phr, 18 yrs - 20 yrs £11.51 phr and under 18 yrs £8.47 phr. Up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education

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