Client Services Manager
1 month ago
The Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery management and service management. We are seeking a seasoned individual that enjoys having multiple concurrent workstreams to manage and who likes being able to make a big positive impact. The team’s focus is to deliver industry-leading client experience and deepen existing client relationships. This role is based in Cambridge.
Responsibilities:
Project Management :
• Lead and oversee client projects from initiation to completion, ensuring timelines and budgets are met.
• Collaborate with internal teams to establish project plans, identify key deliverables, and allocate resourceseffectively.
• Monitor project progress, identify potential risks or issues, and implement solutions to keep projects ontrack.
Delivery Management:
• Develop and maintain strong client relationships by understanding their needs and expectations.
• Coordinate with cross-functional teams to deliver high-quality services that meet or exceed clientexpectations.
• Ensure service delivery aligns with client goals and objectives, providing proactive communication andsupport throughout the process.
Service Review Management:
• Conduct regular service reviews with clients to assess performance, gather feedback, and identify areas forimprovement.
• Analyse client feedback and data to drive continuous service enhancements and optimise clientsatisfaction.
• Implement service improvement initiatives and best practices to enhance overall client experience andloyalty.
Must have requirements to be successful in this role:
• Excellent communication skills with a strong sense of accountability
• A proactive, self-starting, and motivated approach willing to make positive and impactful contributions
• Operate with a sense of urgency and prioritisation
• Strong attention to detail and accuracy
• Excellent organisational and project management skills
• A structured and logical approach to work
• Strong problem-solving skills
• Ability to perform well under pressure.
• Continuously learn and share knowledge, industry trends and compliance guidelines
Qualifications:
• Bachelor’s degree in business administration, Marketing, or related field (preferred).
• Proven experience in client services management, project management, and service delivery.
• Strong interpersonal skills with the ability to build and maintain client relationships.
• Excellent communication and presentation skills.
• Demonstrated problem-solving abilities and strategic thinking.
• Proficiency in project management tools and software.
If you are a results-driven professional with a passion for client success and service excellence, we invite
-
Field Service Engineer
4 weeks ago
Cambridge, United Kingdom Client Full timeField Service Engineer£35,000 - £38,000 + Van + Overtime + Excellent Company BenefitsHome based - Cambridge or surrounding areasAre you from a Plant / Heavy Machinery or Ex Military Engineering background, looking for a renowned global leader where you will work on a variety of equipment and be given further Electrical training & qualifications?On...
-
Field Service Engineer
2 weeks ago
Cambridge, United Kingdom Client Full timeField Service Engineer£35,000 - £38,000 + Van + Overtime + Excellent Company BenefitsHome based - Cambridge or surrounding areasAre you from a Plant / Heavy Machinery or Ex Military Engineering background, looking for a renowned global leader where you will work on a variety of equipment and be given further Electrical training & qualifications?On...
-
Field Service Engineer
4 weeks ago
Cambridge, United Kingdom Client Full timeField Service Engineer£31,000 (OTE £40,000) + Home Based + Local Patch + Training + Progression + Overtime + Van + Excellent Company BenefitsHome Based (Commutable from: Cambridge, Newmarket, Peterborough, Bury St Edmonds, Bedford, Stevenage, Thetford)Are you an engineer from an electromechanical background looking to develop your skills further for a...
-
Field Service Engineer
2 weeks ago
Cambridge, United Kingdom Client Full timeField Service Engineer£31,000 (OTE £40,000) + Home Based + Local Patch + Training + Progression + Overtime + Van + Excellent Company BenefitsHome Based (Commutable from: Cambridge, Newmarket, Peterborough, Bury St Edmonds, Bedford, Stevenage, Thetford)Are you an engineer from an electromechanical background looking to develop your skills further for a...
-
Client Services Manager
4 weeks ago
Cambridge, United Kingdom Maverick Associates Full timeThe Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery management and...
-
Client Services Manager
1 month ago
Cambridge, United Kingdom Maverick Associates Full timeThe Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery management and...
-
Client Services Manager
1 month ago
Cambridge, United Kingdom Maverick Associates Full timeJob DescriptionThe Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery...
-
Field Service Engineer
2 weeks ago
Cambridge, United Kingdom Client Full timeField Service Engineer (Training in Solar)Cambridge£38,000 - £42,000 + Bonus + Progression + Vehicle + Pension + Excellent Holidays + OvertimeAre you an experienced solar engineer or commercial electrician looking to join a growing international business?Do you want an opportunity to progress your career while gaining additional qualifications and...
-
Field Service Engineer
2 weeks ago
Cambridge, United Kingdom Client Full timeField Service Engineer (Full Training Provided) £30,000 -£35,000 (OTE £40,000+) + Specialist Training + Company Van + Door to Door+ Fuel Card + Guaranteed Overtime + Excellent Benefits Home Based (Commutable from: Cambridge, Milton Keynes, Northampton, Watford, Oxford, Peterborough and surrounding areas)Are you a Mechanical/Electrical Engineer,...
-
Field Service Engineer
2 weeks ago
Cambridge, United Kingdom Client Full timeField Service Engineer (Full Training Provided) £30,000 -£35,000 (OTE £40,000+) + Specialist Training + Company Van + Door to Door+ Fuel Card + Guaranteed Overtime + Excellent Benefits Home Based (Commutable from: Cambridge, Milton Keynes, Northampton, Watford, Oxford, Peterborough and surrounding areas)Are you a Mechanical/Electrical Engineer,...
-
Gas Engineer
3 weeks ago
Cambridge, United Kingdom Client Full timeServicing and Repair Gas Engineer - local patch Cambridge £43,500 OTE £53,000 via Uncapped Performance Bonus + Unlimited Optional Overtime at 1.5x Rate + Pension Contribution - up to 10% + Private Healthcare + Energy Bill Discounts + Enhanced Holiday Allowance Are you a Gas Engineer looking for a local patch position travelling within Cambridge? Do...
-
Client Services Manager
1 month ago
Cambridge, Cambridgeshire, United Kingdom Maverick Associates Full timeThe Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery management and...
-
Client Services Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Maverick Associates Full timeThe Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery management and...
-
Client Services Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Maverick Associates Full timeJob Description The Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery...
-
Client Services Manager
1 month ago
Cambridge, Cambridgeshire, United Kingdom Maverick Associates Full timeThe Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery management and...
-
Client Services Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Maverick Associates Full timeThe Client Services Manager will manage all aspects of delivering best-in-class client IT services. The focus will be on delivering consistent high quality IT services and solutions to both public and private sectors across the UK. This is a broad role that encompasses elements of client relationship management, project management, delivery management and...
-
Regional Sales Manager
2 weeks ago
Cambridge, United Kingdom Client Full timeRegional Sales Manager (Utilities / Civil Engineering)£42,000 - £45,000 + Commission + Car + Company BenefitsHome Based: East Midlands / Cambridgeshire / Suffolk or surrounding areas Do you have Sales experience within a Utilities / Civil Engineering or a similar industry and are looking to join a pioneering company, working on multi million pound...
-
Regional Sales Manager
4 weeks ago
Cambridge, United Kingdom Client Full timeRegional Sales Manager (Utilities / Civil Engineering)£42,000 - £45,000 + Commission + Car + Company BenefitsHome Based: East Midlands / Cambridgeshire / Suffolk or surrounding areas Do you have Sales experience within a Utilities / Civil Engineering or a similar industry and are looking to join a pioneering company, working on multi million pound...
-
Project Manager
1 week ago
Cambridge, United Kingdom Client Full timeProject Manager (Fire Suppression / Sprinklers)£45,000 - £50,000 + Training + Career Progression + Excellent Company Benefits + Car AllowanceHome based role, located in Home Counties/Midlands: Oxford, Northampton, Peterborough, Leicester, Birmingham, NottinghamAre you a Project Engineer/Manager, from a fire protection background, looking to play a...
-
Client Service Executive
11 hours ago
Cambridge, United Kingdom Recruit UK Full time**Title**: Client Service Executive **Location**: Cambridge **Salary**: £25,000 - £28,000 **Reference**: 7544 **The company**: We’re working with a well-established and thriving Investment practice that is seeking a client service executive to join their Cambridge team. This client spends time learning about their clients’ unique needs to help...
