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Head Bartender

2 months ago

London Area, United Kingdom Qube Full time

Qube is the world's first members' club for music and content creators, combining a vibrant community with state-of-the-art studios and creative workspaces. More than just a studio, Qube is an entire creator industry behind one membership, catering to creators, record labels, and brands. Our curated community of musicians, producers, podcasters, YouTubers, artists, photographers, and creative entrepreneurs and businesses share a membership that celebrates diversity and inclusivity.


Opening in October 2024, this is Qube’s fourth location and the most ambitious one yet. The site will feature purpose-built studios and creative workspaces. With an exclusive members' bar, co-working area, music production suites, podcast and DJ studios, private offices, and a fully equipped content studio, Qube South will be the ultimate creative destination in the heart of Elephant Park.


The Role


We’re looking for a Head Bartender to lead the operations of the members-only bar in our new south London venue. Your main responsibility will be to oversee the daily operation of the bar, working alongside senior management and team members to ensure that the highest level of customer service is being delivered and the expectations of our members are consistently exceeded.

You will also be point of contact and Duty Manager at all events (private hires, members events etc.) so will work with the General Manager to liaise with clients ahead of time and then deliver these events on the ground. We will hire additional staff dependent on the needs of each event, so the ability to train and lead a tight-knit bar team is essential. An interest and passion for music and the music industry is a plus

Hours


  • Fixed: Tues - Fri // 5:00 PM - 11:00 PM, Sat // 3:00 PM - 11:00 PM
  • Flexible: Expectation to work any events that finish at 1:00 AM (plus cleandown time). There may also be earlier starts for events, so flexibility is required.

Key Responsibilities:


Bar Management:

  • Oversee the general day-to-day management and operation of the bar.
  • Maintain a safe, orderly, and sanitised bar environment.
  • Establish strong and professional relationships with our members, ensuring that excellent service is delivered at all times.


Event Duty Management:

  • Work alongside the General Manager ahead of events to prepare event briefs and understand the bar/service needs for each event.
  • Help maintain and train a high service and efficient roster of freelance bar staff to work events alongside you.
  • Liaise with clients on the ground at each event, accommodating their needs and leading your team to exceed expectations.


Stock and Inventory:

  • Receive deliveries for stock and inventory as needed.
  • Place orders for inventory based on business needs and budgets.
  • Maintain bar stock and report shortages to the General Manager for ordering, including variables like glasses and equipment.


Customer Service:

  • Address any complaints confidently and find appropriate solutions.
  • Ensure the correct measurements and other licence regulations are being followed by the team.
  • Work alongside the General Manager to create new cocktails and drink offerings in line with the company brand.
  • Operate as Events Lead and point of contact throughout all events.


Regulatory Compliance:

  • Ensure all legal requirements are adhered to, including Wage and Hour/Breaks, Health and Safety, etc.


Light Food Service:

  • Assist with some light food service as required, such as prepping small plates, no kitchen experience necessary.

Qualifications & Skills:

  • Previous experience as a Head Bartender or in a similar role.
  • Strong knowledge of cocktail preparation and bar management.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong communication and teamwork skills.
  • A passion for music and delivering exceptional customer experiences.
  • Personal Licence-holder desirable.
  • A Food & Hygiene Level 2 certificate would be beneficial though training and qualifications will be provided for the right candidate.


Benefits

  • Competitive salary.
  • Employee discounts on food and beverages.
  • Studio time across 4x sites - music production, DJ, podcast, content and more.


Salary

£30,000 / year


How to Apply:

If you are enthusiastic about bartending and nurturing a creative environment, and want to be part of a vibrant team, we would love to hear from you Please send your CV to


Please note that due to the volume of applications, we will not be able to get back to all candidates.


As an organisation we celebrate and support our team members from all backgrounds. We actively encourage applications from people of every race, gender, religion, age, disability and LGBTQIA+ community