Operations Manager

1 month ago

Berkshire, United Kingdom Matchtech Full time
To help maintain and grow the client's organisational processes we are seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you'll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You'll be highly skilled in human resources, finance, and IT management. Additionally, you'll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency in the company.
Objectives of this Role
Maintain constant communication with management, staff, and suppliers to ensure proper operation of the organisation
Develop, implement, and maintain quality assurance protocols
Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organisation's internal capacity
Actively pursue strategic and operational objectives
Ensure operational activities remain on time and within a defined budget
Track staffing requirements, hiring new employees as needed
Oversee accounts payable and accounts receivable departments
Daily and Monthly Responsibilities
Lead, motivate, and support a small team within a time-sensitive and demanding environment
Manage data collection to update operations and productivity targets, eliminate errors, and deliver excellent customer service
Work in cooperation with managers in other areas of the business to improve systems
Work closely with legal and safety issues to make sure activities remain compliant
Oversee materials and inventory management
Conduct budget reviews and report cost plans to upper management
Skills and Qualifications
Proven work experience operations management, business administration, or related field
Have some knowledge of water hygiene/water treatment
Strong budget development and oversight skills
Excellent ability to delegate responsibilities while maintaining organisational control of customer service
Experience in conflict management and business negotiation processes
Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Strong IT skills, including database development

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