Breakfast & Afternoon Tea Manager - Manchester

3 weeks ago

Manchester M WU, United Kingdom Hotel Gotham Full time

Be Yourself – Be an Inspiration to Your Team – Be Leonardo 

As a Breakfast & Afternoon Tea Manager, you’ll keep the breakfast & Afternoon Tea shifts running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role You’ll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests.  

Some of the perks you could enjoy include:  

  • Head of Department bonus scheme: based on our financial and your personal performances 
  • Enhanced pension plan
  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of  
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops 
  • Meals on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration 
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression 

If you’re our ideal Breakfast Manager, you will:  

  • Be yourself 
  • Lead by example and let your personality shine through
  • Be visible on the floor, so that the team knows you’ve got their backs
  • Ensure KPIs are set and support the team in achieving these 
  • Work closely with the other departments
  • Manage stock control on a regular basis
  • Identify any training opportunities – we want you and your team to build a future with Leonardo Hotels 

Why come join us?  

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community and it’s our role to keep you at the top of your game Our HODs and Managers all hold key team leadership roles, so we support your skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops.

To develop vital business and people skills we offer an 8-month “Fast Forward Programme”, or if the time is right our longer-term “Accelerate Programme” will prepare you for your first DGM or Operations Manager role “Accelerate” develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story  

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us  

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