Inside Sales

We are looking to recruit, for our well established freight forwarder, an Inside Sales & Pricing Manager. The role is located around the Heathrow area.
Requirements of the Role:
* Good people management and facilitating skills, with strategic thinking
* Being able to organise department work and delegate tasks
* Basic standard of education – up to GCSE standard or equivalent
* Good Communication; verbal and written, telephone skills
* Good computer skills – Word, Excel, PowerPoint and Lotus Notes
* Good numeracy skills
* Experience of sales within a Freight Forwarding Environment
* Good understanding of Freight Forwarding business and it’s services
* Good customer service skills
* Attention to detail
* Ability to work at speed in a competitive / pressurised environment and complete tasks within strict deadlines
Daily Tasks:
* To manage the overall running of the inside national sales department, working closely with the inside sales supervisor.
* To be able to develop & performance manage the inside sales staff
* To be able to train and facilitate all inside sales coordinators
as and when required to do so.
To monitor inside teams work efficiency and to look for enhancements
and constant improvements.
* To look for prospective sales leads and ensure to pass these over to the sales management.
* To arrange and complete competitive and accurate pricing for RFQ’s / Bids, Tenders and General Quotes within requested time frame and complete
* Follow up actions as required (Air, Ocean, Road or as required)
* To support UK sales members in terms of pricing / quoting / follow up, creating marketing information
* To produce business reports and data as required for Managers
* Update, databases as directed
* To administrate monthly reporting, for won/loss and feedback monitoring, to set up rate templates for regular customers.
* Liaise with UK and Overseas branches
* Follow up with customers as directed
* Dealing with any related queries

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