Aptos Technical Consultant
4 weeks ago
Aptos Technical Consultant
Synchro are working closely with a large retail client who are seeking an experienced Aptos Technical Consultant to join their dedicated support team. You will play a key role in providing technical support, configuration and implementation using Aptos 6.4. This position offers an exciting opportunity to work with industry-leading technology and collaborate with a diverse team of professionals.
This role will be based out of the organisations headquarters in Gloucestershire, however extensive remote working is on offer here.
Key Responsibilities
- Provide technical support and troubleshooting assistance to clients using Aptos retail solutions.
- Respond promptly to customer inquiries via email, phone, or ticketing system, and resolve issues in a timely manner.
- Collaborate with cross-functional teams including developers, product managers, and implementation specialists to address complex technical challenges.
- Document support activities, solutions, and best practices to create a knowledge base for internal and external use.
- Conduct training sessions for clients to enhance their understanding of Aptos software functionality and usage.
Requirements
- Proficiency in Aptos retail solutions, specifically in Aptos 6.4.
- Strong configuration and implementation skills as well as experience of troubleshooting and problem-solving broadly across Aptos.
- Excellent communication skills with the ability to effectively convey technical information to non-technical stakeholders.
- Experience with Rollout and installation of Aptos, as well as working knowledge of Active directory, LANDesk, Networking and Tooling.
Role Summary
Role: Aptos Technical Consultant - Contract
Location: Gloucestershire - with extensive remote working
Duration: 6 months initially
Day Rate: £500 - £600 per day OUTSIDE of IR35.
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