Xmas Front of house

4 weeks ago

Towcester, United Kingdom Wilson Recruitment Ltd Full time
Here’s a more detailed version of the job posting, which includes additional information and context:
Position: Experienced Front of House Member of Staff.
Location: 3AA Rosette Restaurant, Northamptonshire
Salary: £12.00 - £14.00 per hour
Transport: Must have own transport due to remote location
They are looking for people that can do 1 day a week to 5 days a week.
Start Time: 17:30
Finish Time: 23:30
About the Role:
We are seeking experienced waiters/waitresses to join the front-of-house team at an award-winning 3AA Rosette restaurant located in a prestigious stately home in Northamptonshire. This role offers the opportunity to be part of a dynamic team delivering an unparalleled dining experience.
Key Responsibilities:
Customer Service Excellence: Provide exceptional and professional customer service to ensure every guest enjoys a memorable dining experience.
Team Collaboration: Assist the Restaurant Manager and colleagues in ensuring smooth operations during service, with a focus on delivering a high level of personal attention to each guest.
Product Knowledge: Gain in-depth knowledge of the menu, wine, and beverages to confidently answer guest inquiries and make informed recommendations.
Up-selling: Use your knowledge of the menu and guest preferences to suggest and recommend additional options to enhance the dining experience.
Training & Development: Receive one-on-one training from experienced managers from day one. You will be coached continuously to hone your skills, with briefings before each service to ensure everyone is aligned with the restaurant’s high standards.
Adherence to Standards: Maintain and uphold the restaurant's service standards, consistently delivering an experience that matches the expectations of a 3AA Rosette restaurant.
Why Join Us?
Comprehensive Training: You will be mentored and given the tools to succeed from the outset. Our training program is designed to help you develop your skills and grow within the hospitality industry.
Career Progression: This role is ideal for hospitality professionals eager to develop their skills in a fine dining environment, with ample opportunities for personal and career growth.
Supportive Management: Work under a team of experienced managers who are committed to providing continuous coaching, guidance, and encouragement.
Requirements:
Experience: Previous experience in hospitality, preferably in a fine dining or rosette-awarded establishment.
Transport: Due to the remote location of the stately home, candidates must have their own transport or a valid driving license.
Passion for Hospitality: You are an inquisitive and enthusiastic individual with a passion for customer service and hospitality.
Attention to Detail: You thrive in a meticulous and high-pressure environment, where attention to detail and the ability to anticipate guest needs is key.
Team Player: You work well as part of a team, ensuring seamless service and collaboration with colleagues to create an exceptional guest experience.
Benefits:
Competitive pay of £12.00 - £14.00 per hour
Extensive training and development opportunities
The opportunity to work in a prestigious and historic location
Flexible working hours with the possibility of full-time and part-time shifts
A supportive work environment with experienced managers
How to Apply:
If you are a dedicated hospitality professional with a passion for fine dining and the ambition to excel, we would love to hear from you. Please apply with your CV and a brief cover letter explaining why you would be a great fit for our team

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