Service Team Administrator

2 days ago


Sudbury, United Kingdom Spraybooth Technology Ltd Full time
An opportunity has come up for an enthusiastic & friendly Administrator to join our team. Providing administrative support to our Service Team and being the first point of contact for our Customers, you will be a friendly and positive person, keen to learn. You'll need to be a team player, with an excellent attitude towards customer service.
Spraybooth Technology Limited are one of the UK’s leading innovators in spraybooth design and manufacture with a growing customer base, which includes vehicle manufacturers, independent body shops and franchised bodyshop networks. STL has also become a leading supplier of bespoke spraybooths for commercial vehicle, rolling stock manufacturers and the aerospace industry.
Monday - Friday 8am to 4.30pm.
Salary - Depending on experience
Responsibilities & Tasks
• Answering calls from Engineers and Customers, passing them on to the relevant person.
• Preparation of quotations for repairs, including sourcing parts when needed
• Liaising with suppliers and keeping up to date with due dates on parts
• Schedule engineers via team scheduling software, ensuring accuracy of information is maintained (full training will be given).
• Placing orders for parts and access equipment as needed
Experience / Skills
• Excellent customer service skills
• Excellent administration & grammatical skills, competent in Microsoft Word, Excel & Outlook
• Good interpersonal and communication skills
• Good attention to detail and problem-solving skills
• Team player
Benefits Package
• Salary negotiable depending upon experience
• Pension (5% contribution by STL)
• Private Health Scheme
• 25 Days annual holiday, plus statutory holiday
** UK based candidates only

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