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Customer Sales Advisor

3 months ago

Isleworth, United Kingdom Cast UK Limited Full time
Customer Sales Advisor
Isleworth
Monday - Friday 37.5hours
£26000 + bonus
If you're ready to work in a team environment alongside talented people who take pride in delivering great results, apply today
What will you be doing?
Make daily calls and process orders in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand etc.
Grow and develop our defined portfolio against targets working with other sales staff/Account Managers to achieve maximum potential.
Accurately set up customers and orders on system, completing call logs and reports. Provide central customer service function for National Sales Customers.
Deal with all customer issues/ queries/ requested quotes for product, efficiently and courteously, ensuring appropriate follow-up is completed where required. Escalate Service issues to local SC according to postcode for resolution.
Manage alternatives and out of stock items by communicating with purchasing and advising customer accordingly. Modifying price files if appropriate
Maintain effective communications and good working relationships with all internal and external teams, particularly operations based at Service Centres, sales, stock control and credit control to ensure maximum customer service levels are achieve
What will you ideally bring to the role?
A full driving licence (preferred but not essential)
Strong English and good verbal written and communication skills.
Receptive and helpful
Customer service history
Excellent listening and the ability to understand the customer needs.
Able to work individually and as a Team Member, by building relationships.
Is interested in progression within 2 years.Why should I apply?
This is a fantastic chance to work in-house as part of a close-knit team with aspirations of DOUBLING its team within the next 18 months. This company offers on-going training and refresher courses, mentoring to support personal development/progression and continuously celebrates rewards and successes driven by high performance.
Don't miss out on this exciting opportunity to be part of a company that is making a difference and with big plans for the future. Apply now to take the next step in your career
Want to recruit a similar role?
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit