Income Officer

TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint an Income Officer.
Location: South Wales
Start date: ASAP
Home-working: Three days working from home per week
Length of Contract: 12 months
Pay: £32,750 to £33,050
Hours of work: 36 hours per week (Monday to Friday)
Your duties in this role would include:
* Chasing rent arrears from tenants, ranging in value of account
* Arranging repayment plans with tenants and giving out benefits/UC advice
* Offering advice on housing benefits to clients
* Enabling clients to maximise their income
* Attending clients’ homes for visits to discuss their rental accounts
* Handling court paperwork process, attending court if required and service notices
* Helping clients to sustain their tenancies and signposting them to external support services
Essential requirements for this role:
* Ability to support clients, ensuring they understand any issues and advising them
* Experience in chasing rent arrears in some capacity
* Ability to manage a patch of properties and manage time effectively
Added benefits for you:
* 25 days annual leave per year
* Great pension scheme
* Flexible client with a friendly environment
If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you.
Due to volume of applications, if you’ve not heard from us within 36 hours, please assume that you’ve been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest

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