Current jobs related to Customer Service Specialist - Leicester - Venquis

  • Customer Service Consultant

    3 months ago

    Leicester, United Kingdom Quality Service Recruitment Full time

    Fancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Leicester team as a Customer Service Consultant No previous Recruitment experience is required, however...

  • Le - Customer Services Call Handler

    3 months ago

    Leicester, United Kingdom Quality Service Recruitment Full time

    **Immediate start for a customer service call handler in LE8, Leicester.** **_Are you an experienced customer service advisor who has worked in previous roles where you are handling a large amount of incoming calls on a daily basis?_** Working for our client who are a leader in the vehicle movement industry, you will be part of a very important team who...

  • Customer Service Specialist

    4 months ago

    Leicester, United Kingdom Gi Group Full time

    **Full Time**: **Temporary**: - Customer Service Specialist - Pay Rate: £13.79 per hour - Location: Loughborough (LE11) - Hours of work: Monday to Friday, flexible hours between 9am and 5pm (4pm finish on a Friday) - Job type: Immediate start. Temporary with possible opportunity of a permanent role - Start Date: As soon as possible - GI Group has an...

  • Customer Service Specialist

    2 weeks ago

    Leicester, Leicester, United Kingdom Inc Recruitment Direct Full time

    Job Opportunity with Inc Recruitment DirectAbout the Role:We are seeking enthusiastic and motivated individuals to join our team as Sales Representatives, Customer Service Specialists, or Business Development Associates. As a Sales Representative, you will be responsible for generating new business leads and building relationships with clients. As a Customer...

  • Le - Call Handling Agent/customer Service

    3 months ago

    Leicester, United Kingdom Quality Service Recruitment Full time

    **EXPERIENCED CALL HANDLER FOR BUSY INCOMING CALLS - IMMEDIATE START!** Our established client responsible for vehicle movement is currently seeking an experienced call handler to join their team manning incoming calls. - Experience of working with busy incoming calls - Experience of dealing with customer queries in a timely, yet professional manner - Be a...

  • Customer Service Specialist

    1 month ago

    Leicester, Leicester, United Kingdom Marshall Motor Group Full time

    Exciting Career Opportunity for a Customer Service SpecialistAbout Us:Join Marshall Motor Group, a leading automotive dealership network in the UK, part of the Constellation Automotive Group, offering numerous pathways for professional development.Role Overview:Deliver outstanding customer service as the primary liaison between clients and the service...

  • Customer Service Assistant

    4 months ago

    Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...

  • Customer Service Assistant

    4 months ago

    Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£20,319.00** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest...

  • Customer Service Specialist

    3 months ago

    Leicester, United Kingdom Response - FirstPort Full time

    **Job Role**: Customer Experience Specialist **Location**:6th Floor St George's House, Leicester LE1 1QZ **Hours**:Monday to Friday (35 hours per week) **Salary**:£20,500 per annum increasing to £21,500 after six months As the Customer Experience Specialist, you will contribute to our vision of being the UKs favourite property manager by: - A first...

  • Customer Service Consultant

    4 months ago

    Leicester, United Kingdom Quality Service Recruitment Full time

    QS Recruitment have an exciting opportunity to join our successful team based in Leicester as a Customer Service Consultant No previous Recruitment experience is required, however prior work within a customer service environment is essential. A business to business customer service background would be an advantage. **What do we offer?** - We offer a...

  • Customer Service Specialist

    4 weeks ago

    Leicester, Leicester, United Kingdom Otis College of Art and Design Full time

    About Otis College of Art and DesignOtis College of Art and Design is a renowned institution dedicated to fostering creativity and innovation in the arts. We are committed to providing our students with a world-class education that prepares them for successful careers in their chosen fields.Job Description: Customer Service Specialist - Service DeliveryWe...

  • Customer Service Operations Specialist

    7 days ago

    Leicester, Leicester, United Kingdom Mars International Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our UK Market Supply Chain team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide 1st level support to customer service and product availability associates on order to cash...

  • Customer Service Operations Specialist

    7 days ago

    Leicester, Leicester, United Kingdom Mars International Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our UK Market Supply Chain team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide 1st level support to customer service and product availability associates on order to cash...

  • Customer Service Specialist Apprentice

    3 months ago

    Leicester, United Kingdom Nationwide Windscreen Services Full time

    We are looking for a reliable, enthusiastic Customer Services Apprentice. You must be customer focused - providing excellent customer service and demonstrates a ‘can do’ attitude towards your responsibilities. **Job role includes -** Talking to customers both verbally and in writing, in a professional manner whilst maintaining a rapid response to...

  • Specialist Customer Services Advisor

    3 months ago

    Leicester, United Kingdom Cromwell Group Full time

    **Hybrid Working Available - Leicester** No matter where you are in your career - or where you want to be - we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our...

  • Customer Service Operations Specialist

    1 week ago

    Leicester, Leicester, United Kingdom Mars International Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Specialist to join our team at Mars International. As a key member of our Supply Chain team, you will be responsible for providing expert-level support and guidance on process improvements and system implementations.Key Responsibilities1st Level SupportAssist with...

  • Customer Service Operations Specialist

    1 week ago

    Leicester, Leicester, United Kingdom Mars International Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Specialist to join our team at Mars International. As a key member of our Supply Chain team, you will be responsible for providing expert-level support and guidance on process improvements and system implementations.Key Responsibilities1st Level SupportAssist with...

  • Customer Onboarding Specialist

    3 months ago

    Leicester, United Kingdom Octopus Energy Full time

    We have an exciting opportunity to join our team in Leicester, in this new role of Customer Onboarding Specialist. We are looking for enthusiastic people to contribute to the growth of Octopus. You must be an excellent communicator and have top quality people skills. You must be comfortable presenting products or services over the phone as well as dealing...

  • Customer Service Specialist

    3 months ago

    Leicester, United Kingdom Aptean Full time

    Overview: Customer Service Advisor Are you ready for what’s next, now? We’re looking for a Customer Service Advisor for our office in Enderby, UK. The position is fulltime, working 1 day from home. You’ll join an awesome team to support our growing customer base. About the Role As the primary point of contact for customer service inquiries, this...

  • Customer Service Specialist

    1 month ago

    Leicester, United Kingdom Aptean Full time

    Overview Customer Service Advisor Enderby UK, 4 days a week in office 1 day WFH Are you ready for what’s next, now? We’re looking for a Customer Service Advisor for our office in Enderby, UK. The position is fulltime, working 1 day from home. You’ll join an awesome team to support our growing customer base. About the Role As the primary point...

Customer Service Specialist

4 months ago

Leicester, United Kingdom Venquis Full time
**Job Title:** Customer Service Specialist

**Job Summary:**nWe are seeking an enthusiastic and dedicated Customer Service Specialist to join our team at (Company Name), a leading recruitment company. The successful candidate will be responsible for delivering exceptional customer service to our clients and candidates, ensuring a seamless recruitment process. This role requires excellent communication skills, a client-focused mindset, and the ability to handle multiple tasks efficiently.

**Key Responsibilities:**

1. **Customer Service:**n- Serve as the primary point of contact for clients and candidates, providing outstanding support via phone, email, and live chat.n- Address inquiries, concerns, and requests from clients and candidates in a timely and professional manner.n- Resolve issues related to the recruitment process, including application status, interview scheduling, and offer letters.n- Maintain detailed and accurate records of client and candidate interactions in the CRM system.n- Follow up with clients and candidates to ensure their satisfaction with our services.

2. **Recruitment Process Support:**n- Assist in coordinating and scheduling interviews between clients and candidates.n- Provide support with job postings, candidate screening, and application tracking.n- Ensure all recruitment activities comply with company policies and relevant employment laws.n- Collaborate with recruitment consultants to match candidates with suitable job opportunities.

3. **Client and Candidate Relationship Management:**n- Build and maintain strong relationships with clients and candidates to understand their needs and expectations.n- Gather and analyze feedback to improve service delivery and customer satisfaction.n- Proactively reach out to clients and candidates to provide updates and gather insights.

4. **Administrative Duties:**n- Prepare and maintain reports related to customer service activities and recruitment metrics.n- Assist with onboarding new clients and candidates, ensuring a smooth transition into our services.n- Participate in team meetings, training sessions, and professional development activities.n- Perform other duties as assigned by the Customer Service Manager.

**Qualifications:**

- Bachelor’s degree in Business Administration, Human Resources, Communications, or a related field.n- 2+ years of experience in customer service, preferably within the recruitment or staffing industry.n- Excellent verbal and written communication skills.n- Strong problem-solving abilities and a customer-focused attitude.n- Proficient in CRM software and Microsoft Office Suite.n- Ability to work independently and as part of a team in a fast-paced environment.n- Exceptional organizational skills with the ability to manage multiple priorities simultaneously.n- Flexibility to work extended hours, including evenings and weekends, as needed.