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Technical Manager

5 months ago

Newcastle upon Tyne, United Kingdom Jackson Hogg Ltd Full time
Jackson Hogg are partnered with a specialist manufacturer within the food & packaging industries, on a Technical Manager position, reporting into the Managing Director.
Job Summary:
We are seeking a highly skilled and experienced Technical Manager to join our team. As a Technical Manager, you will be responsible for overseeing the technical operations of our organization, ensuring the smooth functioning of our systems and infrastructure. Your expertise in team management and leadership will be crucial in driving the success of our technical department.
Duties:
* Provide technical expertise and ensure the implementation and compliance of technical and quality functions throughout the business.
* Ensure compliance with current legislation, industry standards, and customers' codes of practice.
* Manage and facilitate technical/quality visits and audits from customers/marketing groups, as well as maintain day-to-day technical relationships with customer technical teams.
* Maintain Food Safety, Product Integrity, Quality Management Systems, and Specifications.
* Foster a positive food safety and quality culture across all departments within the organization.
* Host external audits such as BRC and customer audits.
* Manage the internal audit schedule to verify compliance with HACCP Systems, Quality Management Systems, and legal/customer requirements.
* Lead and manage the HACCP Team, develop HACCP awareness within the business, and manage TACCP.
* Manage overall service levels, customer complaints, and rejections, including root cause analysis and corrective action plan completion.
* Oversee the document control system for the business.
* Manage supplier/contractor due diligence.
Qualifications:
* Extensive experience food manufacturing or packaging environment, preferably in a managerial or leadership role.
* Strong knowledge and experience in managing BRC food safety standards.
* Proven experience in leading and coordinating external audits, maintaining high compliance standards, and implementing corrective actions where necessary.
* Expertise in managing relationships with major retailers, including handling audits, product specifications, and technical queries