Lettings Associate Birmingham

1 week ago

Birmingham, United Kingdom Home Made Full time

Lettings Associate (Birmingham) Home Made

At Home Made we focus on creating a highperformance environment and celebrating success together. This role is part of our field sales team working together to achieve a common goal of finding the right property for prospective renters and above all making it a stress free transparent experience

This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology startup. This role is a remote role working within the Birmingham area with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester Watford London). *note that all travel is done through public transport

If you are a self starter and someone who thrives with independent working then this role is the one for you No prior real estate experience is required but sales skills and customer service is a must.


Salary : Basic 24K competitive uncapped commission (OTE 40000)

Working Hours: Tuesday to Saturday 9am6pm including evening viewing depending on demand.

Location: The role involvesdaily travel across Birmingham using public transport. Additionally depending on business needs you will have the opportunity to conduct viewings in major cities such as London and Manchester(no driving license required).

Start Date: Please note that all hiring is currently for start dates in 2025.

You have my attention... tell me more about Home Made


Home Made is the fastestgrowing property technology company that is fixing renting for good By combining technology and a customercentric approach we are making the renting experience to be better safer and fairer for all. Our work culture is based on driving change working with integrity and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good

To explore more about what we do click here.

Role responsibilities:

The Lettings Associate will play a vital part in developing facetoface relationships with our customers and delivering highquality offers on marketed properties.

Your responsibilities would include:

  • Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis.
  • Provide strong customer service to prospective renters prior during and post viewings. From introducing potential renters to their future homes to supporting them in making that allimportant decision youll play a pivotal role in shaping their rental experience
  • Showcase your knowledge and expertise by highlighting the unique qualities of our properties from the amenities room capabilities building offerings to the best local parks coffee shops bars etc tailoring your recommendations to each customers lifestyle.
  • Diligently and comprehensively record data for client reporting
  • In quieter times jump on the phone to answer further inquiries options for additional commission if you book in a viewing conduct the viewing AND they move in.
  • Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes
  • Head down to our London office on a quarterly basis to connect with the wider team for training and team events.
  • Be a Home Made culture and values champion internally and externally professionalism integrity and customer centricity are key to our Sales Associates standing out from the rest our expectations are high

About You:

  • You enjoy the world of sales and embrace a customerfirst mentality
  • Strong communication skills professional and personable
  • A selfstarter who is driven to succeed and loves hitting targets
  • Youre a quick thinker and capable of assessing a customers needs
  • Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively

Benefits of working with us:

  • Competitive Holiday: 24 days leave your birthday off
  • Office events (summer social and Christmas party)
  • Opportunities to upskill in your career through our Learning and Development Programs
  • Employee perks discounts for your favourite stores cinema etc

We are an equal opportunity employer


Diversity and inclusion are important t o us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at

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