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Vehicle Damage Assessor

3 months ago

Reading, United Kingdom Igloo Full time
Vehicle Damage Assessor
Location: Reading
Shift Patterns: Monday-Friday, (Apply online only)
Salary: Basic - £45,000 p/a; OTE - £63,000 p/a
Contract Type: Permanent
Igloo has a fantastic opportunity for Vehicle Damage Assessors to work in the Reading region. The successful candidates will be working on the behalf of our client, who is a privately owned automotive repair company with operations across the UK.
The Role:
In this position, your duties will include, but are not limited to the following:
* Liaising with customers via phone and in person
* Updating customers on repair status
* Liaising with insurance companies
* Estimating damage of customer vehicles
* Estimating on or off site
* Valuating vehicle to repair costs
* Estimating by insurance guidelines
* Ordering the correct parts with the parts department (genuine or non-genuine)
* Attaining correct repair methods
* Updating the online insurance system
* Ensure maximum customer care throughout
* Imaging vehicles throughout different stages
* Creating job cards with repair methods attached
* Obtaining repair authority
* Updating communication log on management system
The successful candidate will have a good working knowledge of the Audatex estimating system and will be able to demonstrate technical understanding of bodywork and paint repair techniques.
You will need to have practical experience of working on the shop floor in an automotive bodyshop within a similar role