Chief Commercial Officer

3 days ago

England, United Kingdom Add Some Zest Full time

Chief Commercial Officer - EMEA (CCO EMEA)

Location: UK - remote

Employment Type: Full-time


We are a leading Enterprise Asset Management partner for asset-intensive organizations operating across North America, Europe and Asia Pacific. Our leading platform brings together best of breed solutions to future proof your modern business.


The Role

We are seeking an experienced Chief Commercial Officer (CCO) in EMEA to lead our commercial strategy and drive business growth. As a key member of our executive team, you will be responsible for overseeing all revenue-generating activities and developing strategic partnerships across Europe, Middle East and Africa.


The CCO is responsible for leading and scaling the company's commercial activities, including sales strategy, marketing, partnerships, customer relationships, forecasting, CRM, sales and estimating processes, and tender response processes.


The CCO plays a critical role in driving the company's revenue growth and customer satisfaction in both the UK and wider EMEA, contributing to brand performance and strategic positioning for new products and acquisitions.


Key Responsibilities

Sales Strategy and Execution:

  • Develop and implement effective sales strategies to drive revenue growth.
  • Oversee the sales team, including Business Development Managers, Account Executives, Technical Pre-sales, Service Delivery Managers and Sales Administrators.
  • Establish and manage sales targets and KPIs in line with company objectives.
  • Stay updated with industry trends and market developments to continuously adjust and optimise the commercial strategy.
  • Serve as senior advisor to the EMEA CEO and Group CEO/CFO on strategic commercial matters.
  • Represent the company at industry events.


Marketing and Brand Management:

  • Collaborate with the marketing team to enhance brand visibility and market penetration.
  • Monitor brand performance measures and align strategies to enhance market share.
  • Identify new market opportunities and develop strategies to penetrate new sectors.


Partnerships and Customer Relationships:

  • Develop and maintain senior-level relationships with customers, partners, prospects and industry.
  • Foster strong relationships with key partners and stakeholders.
  • Ensure high levels of customer satisfaction and loyalty.


Financial Management

  • Oversee financial aspects like forecasting, budgeting, and analysing financial data.
  • Assist in the development of budgets and financial systems within the company.
  • Regularly analyse sales data and suggest corrective actions if sales are below agreed targets.


Forecasting and CRM Processes:

  • Manage team performance using data from the CRM.
  • Oversee forecasting activities for accurate business planning.
  • Ensure effective use and optimisation of CRM systems for sales and customer data management.


Tender Response and Estimating Processes:

  • Supervise tender response processes to secure new business opportunities.
  • Streamline estimating processes for efficiency and accuracy.


Strategic Planning and Execution:

  • Involved in strategic planning, including market analysis and competitive positioning.
  • Lead the strategic direction for sales of new products and acquisitions.
  • Define the sales strategy for new products and liaise with the product team to ensure the value, strategy and licensing model are aligned.


Team Leadership and Development:

  • Lead the Sales, Marketing and Communications teams.
  • Build, mentor, inspire and lead the commercial team to achieve and exceed their goals.
  • Foster a culture of meritocracy, innovation, and healthy challenge.
  • Liaise and advocate for the UK sales and marketing team within the group with other relevant stakeholders to ensure alignment.


Required Qualifications

  • Over 5 years of strong performance in sales team leadership delivering, preferably in enterprise software or technology services.
  • Deep understanding of Enterprise Software Solutions and enterprise software implementations.
  • Demonstrable experience of launching new products and services to the Asset Management market and successfully gaining market share.
  • Proven track record of building and leading successful sales teams.
  • Demonstrable experience in establishing a significant market presence in key target industries such as Utilities.


Required Skills

  • Proven leadership and team management skills.
  • Strong commercial acumen and strategic thinking.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced, growth-oriented environment.
  • Innovative thinker, with a track record of transforming ideas into successful business strategies.

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