Quality Assurance Officer

Job Title: Quality Assurance Officer
Salary: Competitive Salary
Location: Ashford
An excellent opportunity has arisen with my client, a leading non-profit organisation based in Ashford. We are seeking an experienced Quality Assurance professional to join a growing team, reporting directly to the CEO. The successful candidate will promote quality achievement and performance improvement across global operations and will have significant experience producing audit related documents and procedures.
Duties include:
Promote quality achievement and performance improvement across global
operations.

Assessing service specifications and member requirements

Control, implementation, and ongoing maintenance of comprehensive quality policies,
processes and procedures.

Work methodically to and working towards the establishment of a clearly defined
management system that all staff can apply

Set up and maintaining controls and documentation in the management system

Collate and analysing performance data to defined parameters

Collate of data required for management review activities

Draft technical and management system reports and collation of data for review
purposes

Coordinate the internal audit programme

Provide training to the relevant stakeholders on quality-related projects

Drive towards completion of projects and performance objectives

Work closely with other departments to establish quality related metrics, identify
performance

Provide improvement opportunities and implementation on approval

Promote quality and achieve performance improvement across the audit team

Agree auditor performance objectives and measures.

Ensure audit team objectives and performance is monitored and objectives are met

Collate and analyse performance data against defined parameters

Review audit reports to ensure that the audit team produce high quality audit reports

Produce audit related documents and procedures.

Identify and immediately report significant findings which could adversely affect risk to the business

Coordinate and lead the internal audit program.

Ensure that internal audit assignments focus on key risk areas and are performed efficiently
and on time.

Ensure that third-party audits are conducted in accordance with governance, policy
and procedure.

Document internal audit findings and draft audit reports, ensuring that audit issues are
communicated and resolved as early as possible.

Manage feedback processes and follow-up of reported internal audit findings.
The successful candidate will have/be:
Demonstrable experience in a similar role

Demonstrable experience in the management and implementation of quality management systems.

Knowledge of risk assessment methods

Knowledge and experience of internal/3rd party audit methods

Experience of managing quality issues across a multi-site organisation

Demonstrable experience in resolution of customer complaints and CAPA

Experience in conducting audit and managing audit schedules (internal and third party)

Demonstrable experience in writing policies and procedures and managing document
control systems

Experience in monitoring and improvement of quality related metrics

Experience of ISO9001, ISO17024 & ISO17021
Package:
Competitive Salary

Discretionary Bonus Scheme

23 Days Holiday

Flexitime

Good Pension Scheme

Gym Membership
If you feel you meet the above criteria, please apply online for immediate consideration.
This role is being handled by Harrison Rowe, Legal & Compliance Specialist for Pearson Whiffin Recruitment.
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