European Demand

Job Purpose and Summary

Company information

Canon is the world’s best imaging company and a leading global brand – driven to enrich people’s lives and businesses with innovative products and smart digital solutions. We are an international company that values diversity & inclusion by being respectful, seeing the world as others do and transforming it for the better. We strive to create a diverse and empowered workforce that reflects all the communities we serve.

Role & Department

Canon EMEA is looking for an European Demand & Supply Planning Specialist in the DP&S Business unit. In this role you will be actively involved in processing orders in accordance with Canon guidelines and procedures. They will monitor forecast of internal customers to have a reliable interface of sales projection to supplier; ensure that CENV delivers products that conform to customer order and delivery requirements; provide customers (National Sales Organizations, Regional Sales Organizations, Canon Europe Ltd and other departments.) with key information required to manage their business activities; and monitor and coordinate the delivery process for DS BU controlled items in a main warehouse and satellite warehouses including periodic replenishment activities.

As a specialist you will also handle the assigned Canon Product Groups, suppliers, and customers according to existing agreements and policy; contribute towards the improvement of the overall activities and service level from European Demand and Supply Management; and coordinate the return logistics and rework process activities.

What we give

As a European Demand & Supply Planning Specialist you will be responsible for:

• Manage Demand & Supply balance properly to keep inventory at healthy level.
• Take initiative to adjust plans accordingly with related stakeholder when any deviation is found.
• Support daily activities related to NSO’s, DRBG RSO’s and other customers as well as assigned product groups.
• Accurately process all orders and ensure conformity of orders with policy, order completeness, correct product codes and use experience to avoid possible errors or problems.
• Ensure the delivery service levels in accordance with the customer requirements.
• Give accurate and supportive answers to questions from customers.Respond quickly and take appropriate action to monitor, track and communicate status of critical backorders.
• Claim and return logistics handling.
• Ensure that serial control number of return goods is properly handled in RMA to prevent discrepancy in Install Base.
• Maintain all relevant databases and information required by role and support colleagues in the division to obtain information necessary for their roles.

What we ask

For this role, we are looking for someone who is/has:

• Fluent English, both written and spoken.
• University-level education or equivalent in a relevant field
• Good analytical skills and numerical accuracy.
• Experience in an international business environment.
• Proactive, flexible and team-orientated.

Nice to have:

• Experience with Oracle or a similiar system.

You will need

In addition to a competitive salary, you will be eligible for the following benefits in this role:

• Performance-based bonus of 12,5%
• 31 days holiday per year
• Pension plan
• Bicycle plan
• Full coverage of your public transport costs and partially car costs

Canon champions hybrid working with and a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities Lastly you’ll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.

Does this seem like a great fit for your career expectations? We're excited to hear from you Even if you don't meet all the qualifications we still encourage you to apply.

Job family: Operations-General

Grade: 11

#Li-Hybrid

Further information

We are looking for someone who is a team player, with a pro-active mindset and problem-solving skills. It is important you can manage/influence relationships with different stakeholders. Besides this, you should be able to plan & organize in an effective manner.