Product Support Engineer

3 weeks ago

Liverpool, United Kingdom On Target Recruitment Ltd Full time
The Job  
The Company: 
Global Healthcare leader 
Products found in every hospital around the world 
Constant innovation 
Passionate about patient care 
Cutting edge technology 
The Role of the Product Support Engineer 
Responsible for engineering duties of laboratory instrumentation in Hospital labs 
Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the NHS Trust product portfolio. 
You will be accountable for the successful delivery/uptime and overall customer experience of their relevant service offering and requirements across three sites across Merseyside 
You will also be accountable for the core service activities efficiently and productively.? 
You will work with peers and key stakeholders to ensure a seamless “sales-service” alignment approach and a differentiated customer offering/solution. 
You will be a key member of the Technical Services Team ensuring the right people are in the right place, with the right skills, capabilities and competencies at the right time 
Benefits of the Product Support Engineer 
Circa £50kbasic salary 
12% bonus,  
Car OR £7200 Car Allowance,  
Pension,  
Healthcare,  
Flexible Benefits – Excellent Corporate benefits package 
The Ideal Person for the Product Support Engineer 
Educated to Engineering Degree level  
You will possess a thorough and up-to-date understanding of the IVD industry and have solid experience in implementing best-in-class support.? 
Self-motivated, you will excel in the art of troubleshooting and taking ownership and pride in your work. As an implementer of change, you will have a questioning approach to issues, the ability to drive innovations and train, coach, mentor and develop others. 
Technical success in the delivery of our service offering for our customers, putting the customers at the centre of what we do and working with other technical managers 
Technical effectiveness by championing and upholding technical excellence in the execution of technical activities across systems, processes, data, capability and competence 
Technical Customer Centricity by ensuring that we support our customers, react to customer and market demands and continuously strive to achieve technical excellence, inc. continuous improvement and change as necessary 
If you think the role of Product Support Engineer is for you, apply now 
Consultant: David Gray 
Email: (url removed) 
Tel no. (phone number removed) 
Candidates must be eligible to work and live in the UK. 
About On Target 
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally

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