Banking Operations Manager

1 week ago


City Of London, United Kingdom Superb People Ltd Full time

This role is 5 days in the office Team Structure and Reporting The Manager – Operations reports to the Chief Operating Officer (COO) and oversees 3 Operations Officers and a Data Coordinator. Core Responsibilities - Manage all aspects of cash handling and custodial duties including safe, cheques, cards, and drafts. - Supervise processing to ensure compliance with regulations and manage quality service indicators. - Support Treasury transactions and ensure reconciliation of various accounts. - Coordinate large cash withdrawals and oversee account management. - Validate transaction accuracy and ensure timely payment processing. - Lead testing for system upgrades and drive operational improvement projects. - Maintain compliance and identify issues in regulatory environments. Stakeholder Management - Collaborate with internal stakeholders and manage relationships with vendors and correspondent banks. - Update business impact analysis and continuity plans. Outsourced Functions - Oversee outsourced processes, including reviews and compliance with FCA and PRA requirements. Team & Risk Management - Lead, motivate, and improve team efficiency, while identifying and mitigating operational risks. Qualifications & Skills Required - Minimum 6 years in banking operations with strong regulatory knowledge. - Proficient in banking systems, AML requirements, Finacle system, and advanced Microsoft Office skills. - Leadership, analytical, and customer service skills with a proactive attitude.



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