Clothing & Home Team Manager - Biggleswade - Biggleswade, Bedfordshire

2 months ago

Bedfordshire, United Kingdom Marks & Spencer Full time
Clothing & Home Team Manager - Biggleswade - Biggleswade, Bedfordshire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Team Manager - C&H - UK

All the details

Purpose

  • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability
  • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers
  • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region
  • Ensure colleagues understand and are motivated to deliver their part
  • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand
  • Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often

Key Accountabilities

  • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s
  • Supports the delivery and embedding of the business transformation plan and change initiatives for their area
  • Delivers great standards and service by setting clear expectations with store colleagues
  • Create the right culture, role modelling new digital ways of working and leadership behaviours
  • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well
  • Deliver brilliant basics through the team
  • Seeks customer feedback and takes action to deliver improvement
  • Uses data and insight to improve customer instore experience, improve the operation and drive performance
  • Support the delivery of Plan A
  • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success
  • Recruit for the team, ensuring new starters have a brilliant onboarding experience
  • Deliver all line management activities in line with company process and policy
  • Build an active working partnership with BIG, provide feedback and support the development of BIG reps
  • Deliver operational excellence to maximise product availability, minimise stock and cash loss
  • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly
  • Maintain a safe and legal store environment
  • Supports visual merchandising updates across all launches, events and campaigns

Technical Skills/ Experience

  • Ability to lead a team to deliver excellent customer service and KPI’s across the store
  • Create the right culture, role modelling new digital ways of working and leadership behaviours
  • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems
  • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit
  • Good working knowledge of VM principles
  • Good level of digital capability and an understanding and use of all systems
  • Good knowledge of the legal requirements across their area of accountability and the store
  • Knowledge of our people policies and managing performance within a team
  • The ability to have difficult conversations with effective resolutions with colleagues
  • Good communicator and listener who will inspire, share their knowledge and best practices with others
  • Ability to plan and review across the week and the month
  • Ability to deliver under pressure demonstrating resilience
  • Ability to build and maintain relationships with key stakeholders across the store and region
  • Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset

Key Leadership Capabilities

  • Successfully embeds change for lasting commercial impact and results
  • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting
  • Takes ownership and accountability for the success of their team
  • Spends time coaching colleagues to accelerate performance and personal growth
  • Recognises high performance and supports poor performers to improve
  • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are
  • Uses customer feedback and market trends to guide teams work
  • Helps teams understand information and business messages by actively seeking out opinions and asking questions
  • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues
  • Seeks the best solution for M&S by proactively collaborating with colleagues from across the business

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • Regional Leadership
  • BIG

  • Year 3 Teacher Wanted in Biggleswade Bedfordshire

    3 weeks ago

    Bedfordshire, United Kingdom Wayman Learning Trust Full time

    We are working with an exemplary primary school in Biggleswade Bedfordshire East of England that is seeking a talented and passionate Year 3 Teacher to join their team immediately. The successful Year 3 teacher will join a dedicated and supportive staff team who are committed to delivering highquality education.Year 3 Teacher Role ASAP Start FullTime...

  • Year 3 Teacher Wanted in Biggleswade Bedfordshire

    2 weeks ago

    Bedfordshire, United Kingdom Wayman Learning Trust Full time

    We are working with an exemplary primary school in Biggleswade Bedfordshire East of England that is seeking a talented and passionate Year 3 Teacher to join their team immediately. The successful Year 3 teacher will join a dedicated and supportive staff team who are committed to delivering highquality education. Year 3 Teacher Role ASAP Start FullTime ...

  • Year 4 Teacher Vacancy Available

    3 weeks ago

    Bedfordshire, United Kingdom Wayman Learning Trust Full time

    We are working with an exemplary primary school inBiggleswade Bedfordshire that is seeking a dedicated Year 4 Teacher to join their team in January 2025.Year 4 Teacher Role January 2025 FullTime Permanent ContractThe SchoolThis is a twoform entry school based inBiggleswade Bedfordshire with a Good Ofsted rating report. The school blends tradition with...

  • Year 4 Teacher Vacancy Available

    2 weeks ago

    Bedfordshire, United Kingdom Wayman Learning Trust Full time

    We are working with an exemplary primary school inBiggleswade Bedfordshire that is seeking a dedicated Year 4 Teacher to join their team in January 2025. Year 4 Teacher Role January 2025 FullTime Permanent Contract The School This is a twoform entry school based inBiggleswade Bedfordshire with a Good Ofsted rating report. The school blends tradition...

  • Year 5 Teacher

    3 weeks ago

    Bedfordshire, United Kingdom Wayman Learning Trust Full time

    January 2025 StartWe are working with an exceptional primary school inBiggleswade Bedfordshire that is seeking a talented and passionate Year 5 Teacher to join their team this upcoming January. The school prides itself on providing a nurturing and inclusive learning environment where every child is valued and encouraged to reach their full potential.Year 5...

  • Year 5 Teacher

    2 weeks ago

    Bedfordshire, United Kingdom Wayman Learning Trust Full time

    January 2025 Start We are working with an exceptional primary school inBiggleswade Bedfordshire that is seeking a talented and passionate Year 5 Teacher to join their team this upcoming January. The school prides itself on providing a nurturing and inclusive learning environment where every child is valued and encouraged to reach their full potential. Year...

  • Assistant Buyer

    2 days ago

    Bedfordshire, United Kingdom Hunter Selection Full time

    Bedfordshire **Assistant Buyer**: Assistant Buyer ️ Biggleswade Days - 07:30 - 16:00 £27,000 I’m working on behalf of a bespoke manufacturing firm based in Biggleswade who are looking for someone to join their Warehouse & Procurement team on a permanent basis. Your main roles and responsibilities will be as follows: Reporting into the Warehouse &...

  • Personal Assistant

    7 months ago

    Bedfordshire, United Kingdom Anne Corder Recruitment Full time

    A well established and well-regarded business in the Biggleswade, Bedfordshire are looking to appoint an experienced Personal Assistant to support at Board level on a part-time 12-month FTC covering maternity leave. This is an incredibly fast paced and varied role with an excellent working environment. You will be joining a team of PA’s for the...

  • Labourer

    3 days ago

    Bedfordshire, United Kingdom Jark Full time

    Are you a hardworking Labourer? My client based in Biggleswade,Bedfordshire is looking for a Labourer for an ongoing strip out project. This role is Monday to Friday 0730-1630 CSCS CARD IS IDEALLY NEEDED BUT ISNT ESSENTIAL Some of the benefits of being involved in this project include: - Possibility of overtime and weekend work - Access to great welfare...

  • Warehouse Operative

    3 days ago

    Bedfordshire, United Kingdom Jark Full time

    Jark Stevenage are urgently recruiting for Warehouse Operatives for a Warehouse based in Biggleswade, Bedfordshire. This is an established company with strong growth with excellent prospects of progression. As a Warehouse Operative your duties will include but are not exclusive to: - Handling stock from incoming deliveries - Picking orders - General...

  • Warehouse Operative

    23 hours ago

    Bedfordshire, United Kingdom Jark Full time

    Jark Stevenage are urgently recruiting for Warehouse Operatives for a Warehouse based in Biggleswade, Bedfordshire. This is an established company with strong growth with excellent prospects of progression. As a Warehouse Operative your duties will include but are not exclusive to: - Handling stock from incoming deliveries - Picking orders - General...

  • Warehouse Operative

    6 months ago

    Bedfordshire, United Kingdom Jark Full time

    Jark Stevenage are urgently recruiting for Warehouse Operatives for a Warehouse based in Biggleswade, Bedfordshire. This is an established company with strong growth with excellent prospects of progression. As a Warehouse Operative your duties will include but are not exclusive to: - Handling stock from incoming deliveries - Picking orders - General...

  • Shift Engineer

    2 weeks ago

    luton, bedfordshire, United Kingdom Hunter Selection Full time

    Multi-Skilled Shift Engineer Bedfordshire (SG18) Commutable from Bedford, St. Neots, Stevenage, Royston, Hitchin, Biggleswade, Sandy, Welwyn £51,500 + Overtime + Bonus 12hr Panama Shift - Days & Nights Benefits:- Up to 10% Match Pension, X4 Life Assurance BUPA Healthcare 21 Shifts Holiday EAP, Staff Discounts Platform, Enhanced Parental Policies,...

  • Pcv / Hgv / Plant Fitter Progression to Management

    24 hours ago

    Bedfordshire, United Kingdom Rise Technical Recruitment Limited Full time

    **PCV / HGV / Plant Fitter (Progression to Management)** **Bedford, commutable from: Milton Keynes, Bletchley, St Neots, Biggleswade, Hitchin, Letchworth, Luton, Northampton, Wellingborough** **£40,000 - £42,800 + Overtime + Pension + Training + Excellent Company Benefits** Are you a HGV, PCV, REME or Mobile Plant Fitter looking for an interesting and...

  • Bedfordshire Special Constable 01/01

    4 days ago

    Bedfordshire, United Kingdom Bedfordshire Police Full time

    The Special Constabulary plays an important role in providing additional officers at local events, such as peak times on Friday and Saturday nights. Specials are out on patrol in the community, attending crime scenes, monitoring traffic, and making arrests. Most importantly, the Special Constables act as a safe, reassuring presence for the people of...

  • Delivery Driver- Driving Licence Required

    4 weeks ago

    Biggleswade, Bedfordshire, United Kingdom Indeed Flex Full time €14

    Indeed Flex is hiring Home Delivery Drivers in Biggleswade! 50 per hour Plus holiday pay accrued at a rate of 12.We're looking for experienced Delivery Drivers local to Biggleswade and surrounding areas, who can be our go-to person for ad-hoc shifts with our client, Sainsbury's - work when you can and help us bring a smile to customers' faces! As an...

  • Delivery Driver- Driving Licence Required

    4 weeks ago

    Biggleswade, Bedfordshire, United Kingdom Indeed Flex Full time €14

    Indeed Flex is hiring Home Delivery Drivers in Biggleswade! 50 per hour Plus holiday pay accrued at a rate of 12.We're looking for experienced Delivery Drivers local to Biggleswade and surrounding areas, who can be our go-to person for ad-hoc shifts with our client, Sainsbury's - work when you can and help us bring a smile to customers' faces! As an...

  • Estate Agent Selling Luxury Homes in Bedfordshire

    2 days ago

    Bedfordshire, United Kingdom Newman Property Experts Full time

    **Estate Agent selling Luxury Homes in Bedfordshire** Are you an experienced Estate Agent? Do you live within Bedfordshire? Would you like to work with luxury homes in the prime market and earn over £100k a year? Fine & Country have an exciting opportunity for a motivated individual to become a self-employedestate agent under a prestigious international...

  • Flt Warehouse Operative

    3 months ago

    Easton, Central Bedfordshire, United Kingdom CV-Library Full time

    Quest Employment is seeking skilled Counterbalance or Reach Forklift Drivers for a busy site in Biggleswade, with the potential to relocate to Hitchin. This is an excellent opportunity for individuals with solid forklift experience looking for long-term employment in a dynamic environment. Key Responsibilities: * Safely operate Counterbalance or Reach...

  • Dementia Group Facilitator

    7 months ago

    Bedfordshire, United Kingdom Tibbs Dementia Foundation Full time

    Job description for Dementia Specialist Group Facilitator **Salary**: £16.82 per hour (£32,799.00 FTE) **Reports to**: CEO **Key relationships**: - Office manager - Staff team - Client Manager - Community activist Hours up to 20 per week **Job role**: To lead and facilitate groups and services provided by Tibbs Dementia Foundation. To work alongside...