Business Support Administrator, Chelmsford

2 days ago

Chelmsford cm qh, United Kingdom Essex County Council Full time

Business Support Administrator - Integrated Community Equipment Loan Service

Fixed Term, Part Time

Up to £26,812 per annum Full Time Equivalent

Location: Chelmsford

Working Style: Anywhere worker

Please note this vacancy is available as a fixed term contract or secondment opportunity until 31st March 2026. This is a part time position working 18.5 hours per week with a pro rata salary of up to £13,406 per annum.

In this role you will work as part of a small team which supports the prescriber's system across Essex and will be part of a wider regional TCES user support network.

Adult Social Care is recognised as a service in which you can develop and prosper, with a culture of collaboration, integrity, and compassion; promoting the development and wellbeing of adults and their families; protecting them from neglect and abuse. Working together with partners delivering a range of early help, family support and effective therapeutic interventions which build resilience, remove barriers, and enable adults to look forward to a brighter future.

A Business Support Administrator is an experienced administration and customer service professional. Working as part of a business support team to deliver administrative and customer service activities, proactively managing own workload, taking initiative, and using personal judgement to resolve internal and external customer issues. A strong working knowledge of the activities provided, and the processes required is essential to provide coaching and mentoring support to Business Support Assistants, apprentices, and work placements.

Accountabilities

  • Meeting organisation and minuting.
  • Inbox management.
  • Monitoring and supporting Approved Assessor applications, including pulling reports, supporting the Clinical Lead with monthly webinars, and sending certificates after attending.
  • Maintenance of the TCES equipment ordering system and user accounts for the Integrated Community Equipment Service (ICELS).
  • Ensuring all accounts are active and deactivate unused accounts.
  • Data cleansing of all accounts.
  • Problem solving and troubleshooting user account problems i.e. inability to see catalogue items or place an order.
  • Support with system ordering queries.
  • Make equipment catalogue changes.
  • Onboard new users including training on the system.

Skills, Knowledge and Experience

  • Educated to RQF Level 2 (GCSE), including Maths and English, or an equivalent vocational qualification or equivalent demonstrable experience.
  • Evidence of continuing professional development and commitment to learning through theory and practice.
  • Clear verbal, electronic, and written skills of communication.
  • Customer service skills, face to face and remotely, including de-escalation and resilience in a challenging environment.
  • Computer literacy, advanced knowledge of relevant software and systems and drive to explore emerging technology.
  • Basic continuous improvement methodology and a curious mindset.
  • Thorough knowledge of document management processes and associated legislation for information security.
  • Ability to maintain a high degree of quality and accuracy in all work
  • Good time management skills and the ability to prioritise work for self and others.
  • Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.

To read more about us please visit: Corporate Services

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email

Follow us on Facebook , Twitter , Instagram and LinkedIn . Further details can be found on our careers page .

Downloads

Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours

  • Business Support Administrator, Chelmsford

    1 week ago

    Chelmsford, cm1 1qh, United Kingdom Essex County Council Full time

    Business Support Administrator Fixed Term, Full Time £23,344 to £26,812 per annum Location: Countywide Working Style: Anywhere worker Please note this vacancy is available as a fixed term contract or secondment opportunity until 31st March 2025. This position supports Countywide teams with regular onsite working in Chelmsford. Business...

  • Music Services Administration Assistant, Chelmsford

    4 weeks ago

    Chelmsford, cm1 1qh, United Kingdom Essex County Council Full time

    Music Services Administration Assistant Fixed Term, Full Time Up to £25,417 per annum Location: Chelmsford Working Style: Anywhere worker Interviews: 21st November Please note this is a fixed term contract / secondment opportunity for a period of 12 months. This position requires the successful candidate to attend the office in Chelmsford...

  • ASC Support Advisor, Chelmsford

    4 weeks ago

    Chelmsford, cm1 1qh, United Kingdom Essex County Council Full time

    ASC Support Advisor Permanent, Full Time Up to £26,253 per annum Location: Chelmsford Working Style: Anywhere worker Interviews: 20th November Please note although the service is primarily based in Chelmsford, the successful candidate will also be supporting either the South (offices in Basildon) or West (offices in Harlow) of Essex. This...

  • Business Administration Apprentice

    6 months ago

    Chelmsford, United Kingdom Chelmsford College Full time

    Chelmsford College is seeking to appoint a Business Administration Apprentice in Student Support. They will provide a professional, proactive, student focussed business administration service improving the overall student experience. The post holder will be required to liaise and work collaboratively with various teams and services. Expected duration: 18...

  • Tribunal Support Specialist, Chelmsford

    1 month ago

    Chelmsford, cm1 1qh, United Kingdom Essex County Council Full time

    Tribunal Support Specialist Permanent, Full Time £23,344 to £25,679 per annum Location: Chelmsford Working Style: Anywhere worker The Tribunal Support Specialist provides vital administration and support to the SEND Tribunal Team, playing a pivotal role in ensuring the smooth operation of our tribunal services.  You can expect to...

  • Business Support Administrator, Chelmsford

    1 week ago

    Chelmsford, United Kingdom Essex County Council Full time

    Business Support Administrator Fixed Term, Full Time £23,344 to £26,812 per annum Location: Countywide Working Style: Anywhere worker Please note this vacancy is available as a fixed term contract or secondment opportunity until 31 st March 2025.This position supports Countywide teams with regular onsite working in Chelmsford.Business Support provides a...

  • Legal Caseworker

    4 weeks ago

    Chelmsford, CM1 1QH, United Kingdom Essex County Council Full time

    Legal Caseworker - Children and Education Legal Team Fixed Term - 12 Months duration, Full Time - 37 Hours Per Week £23,344 to £26,620 Per Annum Location: Chelmsford Closing Date: Wednesday 20th November 2024 at 11.59pm Please note that this is a Fixed Term Contract / Secondment opportunity for a period of 12 months This role has a hybrid...

  • Chelmsford Star | Retail Shift Leader | Chelmsford

    2 weeks ago

    Chelmsford, United Kingdom Chelmsford Star Full time

    Retail Shift Leader Location : Chelmsford, Essex, CM2 0LS Salary : £13.05 per hour Contract : Full time, Permanent Hours : 32 hours or 35 hours depending on location Benefits : Staff Discount, Co-operative Pension Scheme, Holiday Loan / Savings Scheme Are you looking for a new opportunity with an organisation who value their staff and love to see you...

  • Ceremony Officer, Chelmsford

    3 days ago

    Chelmsford, CM1 1QH, United Kingdom Essex County Council Full time

    Ceremony Officer (Various locations throughout Essex) Fixed Term, Part Time £15.52 per hour Location: Essex Working Style: Operational field-based worker Fixed Term Contract from 1st April - 31st October 2025. £15.52 hourly rate. £29,942 per annum (Full Time Equivalent). Part-time Seasonal Ceremony Officer opportunities available in...

  • Chelmsford Star | Retail Store Manager | Chelmsford

    1 week ago

    Chelmsford, United Kingdom Chelmsford Star Full time

    Retail Store Manager Location : Chelmsford, Essex, CM2 0LS Salary : £32K to £42K, DOE Contract : Full Time, Permanent Benefits : Staff Discount, Co-operative Pension Scheme, Holiday Loan / Savings Scheme Are you looking for a new opportunity with an organisation who value their staff and love to see you progress?We are looking for a Retail Store Manager to...

  • Housing Sector Support Professional

    4 weeks ago

    Chelmsford, Essex, United Kingdom Chelmsford City Council Full time

    About Chelmsford City CouncilChelmsford City Council is a local authority serving the community in Chelmsford and its surrounding areas. Our mission is to provide excellent public services that make a positive impact on the lives of our residents.We are seeking an experienced Housing Sector Support Professional to join our team. This role will provide...

  • Device Management Engineer

    2 days ago

    Chelmsford, CM1 1QH, United Kingdom Essex County Council Full time

    Device Management Engineer Fixed Term, Full Time £28,661 to £33,719 Per Annum Location: Chelmsford Closing Date: Sunday 5th January 2025 at 11.59pm Please note this is a Fixed Term Contract or Secondment opportunity for 6 months and will require working in the office County Hall, Chelmsford 5 days a week, Monday to Friday. Essex County...

  • Chp | Business Support Administrator | Chelmsford

    6 days ago

    Chelmsford, United Kingdom Chp Full time

    Business Support Administrator £24,675 Chelmsford Permanent,Full Time We are looking for a Business Support Administrator who will play a key part in delivering efficient and effective administrative support to all CHP teams.You will provide excellent customer service to both internal and external customers, ensuring a welcoming and safe environment, while...

  • UGO Bus Driver, Chelmsford

    3 months ago

    Chelmsford, CM1 1QH, United Kingdom Essex County Council Full time

    UGO Bus Driver Permanent, Part Time Up to £23,344 per annum (full time equivalent) Location: Essex Working Style: Operational field-based worker Join our UGO Bus Team! UGO Bus provides tailored transport for businesses, residents, and public sector organisations with our modern, accessible minibuses. As part of Essex County Council, one of...

  • Caretaker and General Hand, Chelmsford

    2 days ago

    Chelmsford, cm1 1qh, United Kingdom Essex County Council Full time

    Caretaker and General Hand Permanent, Full Time £23,344 per annum Location: Chelmsford Working Style: Fixed-base worker ECC Adult Social Care, through effective practice, is moving towards a transformational shift from a focus on long-term care support, to a model with four key principles:- prevention; early intervention; enablement and...

  • Mobile School Crossing Officer, Chelmsford

    2 months ago

    Chelmsford, cm1 1qh, United Kingdom Essex County Council Full time

    Mobile School Crossing Officer Permanent, Part Time £12.10 per hour Location: Countywide Working Style: Community-based worker Come and support your local community by joining Essex County Councils' School Crossing Patrol Team as a Mobile School Crossing Patrol Officer. We are looking for a punctual and reliable individual, who is approachable...

  • Business Support Administrator

    7 days ago

    Chelmsford, United Kingdom CHP Full time

    Business Support Administrator £24,675 Chelmsford Permanent,Full Time We are looking for a Business Support Administrator who will play a key part in delivering efficient and effective administrative support to all CHP teams. You will provide excellent customer service to both internal and external customers, ensuring a welcoming and safe...

  • Business Support Administrator

    3 days ago

    Chelmsford, United Kingdom Chp Careers Full time

    Business Support Administrator £24,675 Chelmsford Permanent,Full Time We are looking for a Business Support Administrator who will play a key part in delivering efficient and effective administrative support to all CHP teams.You will provide excellent customer service to both internal and external customers, ensuring a welcoming and safe environment, while...

  • Emergency Duty Service Advisor

    1 week ago

    Chelmsford, CM1 1QH, United Kingdom Essex County Council Full time

    Emergency Duty Service Advisor - Out of Hours Service Permanent, Part Time £23,344 to £26,530 per annum (full time equivalent) Location: Chelmsford Working Style: Fixed-base worker Please note this is a part time position working 28 hours per week, including evenings, weekends, and bank holidays on a rota basis. The successful applicant...

  • Business Support Administrator

    3 days ago

    Chelmsford, United Kingdom Chp Full time

    Business Support Administrator £24,675 Chelmsford Permanent, Full Time We are looking for a Business Support Administrator who will play a key part in delivering efficient and effective administrative support to all CHP teams.You will provide excellent customer service to both internal and external customers, ensuring a welcoming and safe environment, while...