Sales Advisor

24 hours ago

Dublin, United Kingdom Marks & Spencer Full time
Sales Advisor - In Store Bakery - Grafton Street - Dublin 2, Dublin Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Sales Advisor

All the details

Sales advisor Grafton street, In Store Bakery, Full time/temporary, 37.5 hours

Sun Mon Tues Wed Thurs Fri Sat Week 1 D/O 1300-2030 1300-2030 D/O 1200-1930 1200-1930 1330-2100 Week 2 1200-1930 1300-2030 D/O D/O 1200-1930 1200-1930 1330-2100 Week 3 1200-1930 1300-2030 D/O D/O 1200-1930 1200-1930 1330-2100 Week 4 1200-1930 1300-2030 1300-2030 D/O 1200-1930 1200-1930 D/O

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

  • Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
  • Always put the customer first and prioritise customer before task
  • Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
  • Involvement in Plan A activity to support store and local community initiatives

Selling

  • Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
  • Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
  • Actively take part in store events to achieve selling targets.
  • Create selling opportunities at all service points

Store

  • Understand the store business priorities and play your part to improving the store performance
  • Follow safe and legal working practices
  • Make every penny count by working productively and minimise losses throughout the store
  • Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

  • Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
  • Own your personal development, continuing to look for opportunities to grow your knowledge
  • Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

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