Policy Analyst

Policy Analyst

Contract Type : Permanent

Location : West Ham Lane, Stratford or Sale Point, Manchester Sale Point office will be relocating to Old Trafford in Spring 2025

Persona : Agile, Office based 1-2 days per week, 3-4 days working from home

Salary: Inside London starting from £39,465 / Outside London/Regional starting from £35,022 pa dependant on experience and location

Closing date for all applications: 25th August 2024

1st round interviews: 2nd - 6th September 2024

2nd round interview (if needed): 9th - 13th September 2024

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

We are looking for an experienced and capable colleague to work within L&Q's Policy Team, part of L&Q's Governance and Transformation Executive Directorate, specifically Strategy, Planning and Change.

Strategy, Planning and Change oversees the delivery of L&Q's five-year Corporate Strategy, L&Q Future Shape, as well as the development of its successor which will launch in 2026.

The successful candidate will be joining an agile, high-performing and values driven team that not only helps shape strategic thought, but then translates this into delivery so we achieve the best total cost solution for our customers through reliable, consistent, and repeatable products and services. We want our customers to know what to expect of us, and know that we will deliver on this, time and time again. This team oversees strategy development and delivery, business planning and performance reporting, the groups sustainability efforts to achieve net zero carbon and respond to the risks associated with climate change, manages the group's policy development framework as well as oversee our portfolio and Transformation and Change programmes. As such, it presents a rare opportunity to shape, influence and work at the very heart of one of the UK largest social enterprises.

We are looking for an experienced and capable Policy Analyst to embed our group-wide policy development framework in order to simplify, consolidate and embed policy outcomes in everything that we do. The successful candidate will be someone who is naturally analytical, who is highly capable, experienced in influencing at a senior level, extremely competent at communication and engagement, and able to use their skills to bring stakeholders and teams together to define and then deliver brilliant outcomes for colleagues and residents alike.

They will be responsible for:

• Embedding our group-wide policy development framework.

• Applying their technical expertise to support our response to external policy influences on customer and operational matters, and timely insight on wider policy matters affecting L&Q.

• Anticipating and interpreting likely implications, and are at the heart of influencing external policy decision making.

• Acting as a central point of technical knowledge and expertise on policy matters particularly relating to our customers and our business operations.

• Establishing mechanisms to provide data and insight on our compliance, and opportunities for continuous improvement, improving the management and reporting on policy activities.

• Embedding policy outcomes into the working practices of operational teams across L&Q, looking continually improve its effectiveness and use.

As such, the key skills and experience required include, but are not limited to.

Policy development and review

Able to draws on research and analysis of the external influences and trends over L&Q's operations, and other internal factors and influences, and translates these into policies that support L&Q's focus on delivering operationally excellent products and services for customers. Ensuring policies provide an effective guiderail to enable the delivery of legally compliant ways of working and approaches, that are both commercially and operationally practicable.

Analytical and problem-solving skills

Highly analytical, with proven ability to use data and insight to diagnose cause, impact, effect, and identify potential actions. Able to root cause analyse a problem, spot patterns, identify potential solutions.

Communications and influencing

Strong communication and influencing skills at all levels, internally and externally - able to convey complex issues simply, influence effectively, and get others on board, including at senior management levels.

Excellent written communication - reports, presentations and other written material

The ability to present sometimes complex messaging, concepts, data, policy matters in compelling, easy to consume formats.

Stakeholder management

Experience in working with a cross section of internal and external stakeholders, forming excellent working relationships, with a focus on providing the best services for our customers.

If you are interested in this role and have the experience required, then why not apply today

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance .

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you are interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it is feasible then we will make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.