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Service Coordinator

5 months ago


Heanor, United Kingdom WB Power Services Ltd Full time
Service Coordinator
WB Power Services are currently recruiting for a Service Coordinator to work in our head office, in Heanor, Derbyshire. This is a superb opportunity for a Service Coordinator to join the business through this rapid period of growth. The business is looking for a driven and motivated Coordinator to support the team through these exciting times.
WB Power Services is a leading generator specialist that provides solutions, maintenance, sales and hires to customers across the UK. We are a family-owned and run business and truly hold our values at the heart of everything we do, offering a unique and friendly place of work while maintaining the highest professional standards.
The Role
* Efficiently manage our service contracts and coordinate our engineers.
* Handle both internal and external inquiries related to service package.
* Create and control orders and administrate the subsequent works.
* Provide essential assistance in logistical planning and product delivery.
* Provide quotes to clients as required, with support from technical team.
* Access and manage client web portals.
* Working on the company’s bespoke programmes (Training Provided)
The Person
* Prior experience in coordination or a similar role is advantageous.
* Confident with communicating via telephone, face-to-face and email.
* Competent in using a computer for work.
* Experience working in a fast-paced environment.
* Resilient and tenacious in approach to work.
* The capability to deal with a variety of customers from different industries.
What we can offer you
* £24,000 per annum
* 22 Days holiday plus bank holidays
* Private healthcare
* Superb support network from the Line Manager and Supervisor
* Death in Service
* Outstanding employee assistance programme