Governance Administrator

Governance Administrator - Headquarters Salary: *GBP*25,989 - *GBP*27,254 per annumBasis: Full timePackage: 37 hours per week, Local Government Pension Scheme (LGPS), Holiday allowance of 25 days plus public holidays on joining.Contractual Hours: 37Region: CentralJob Category: Administration Job Description: INTERNAL ONLY Hours: 37 per week (9.00 am to 5 pm Monday-Thursday, 9.00 am to 4.30 pm Friday) The Democratic Services and Governance Team are a small team who provide advice and support to Fire Authority Members, Principal Officers and other employees to ensure corporate regulatory requirements are followed in accordance with internal procedures, relevant legislation and the Fire Authority Constitution.  This role primarily supports the Governance function of the team by processing standard requests through the Governance ticketing system, liaising with senior staff, external organisations and members of the public.  It will provide robust administrative support in a range of areas including but not limited to Freedom of Information Requests, Subject Access Requests and other governance processes.  Confidentiality must be maintained at all times in a busy and demanding environment.   The role is also the initial face of the Service being located on Reception.  A high level of customer service when greeting visitors to Reception and when taking telephone calls is required with an ability to converse at ease with members of the public and to provide advice as required.  You will have: An understanding of the legislation and regulations relating to data including Freedom of Information Act 2000, Data Protection Act 2018 and UK General Data Protection Regulation (GDPR). In-depth experience of using Microsoft 365 applications, in particular, Word, Outlook, MS Teams, Powerpoint and Excel. Ability to adapt and be flexible whilst managing multiple tasks simultaneously with minimal supervision, prioritising workloads to meet strict deadlines. Excellent customer service skills. Ability to effectively both verbally and in writing with the ability to converse at ease with members of the public and provide advice in accurate spoken English. For full details on job description and essential criteria required for the role, please see the attached job description and person specification. How to apply If this role is of interest, please include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement. For full details, please log in to ESS and follow the internal vacancies link. This is a public-facing role and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act. The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role. Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safer recruitment, and to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment. Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community. As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. Reasonable adjustments are available throughout the recruitment process. As part of our commitment to the Armed Forces Covenant, we encourage applications from those who have served, are serving, or are part of a military family. Your skills and experience are valued here.