Account Manager
3 weeks ago
Shaping Portsmouth is a not-for-profit organisation working across three pillars - Business, Education & Community, within Portsmouth with 70 corporate partnerships and over 200 volunteers. Our mission is to create sustainable collaborations and innovative programmes which make Portsmouth Britain’s premier waterfront city in which to invest, live, learn, work and visit. The Account Manager position is an integral part of helping us achieve our mission.
The Role:
Reporting to the CEO, the Shaping Portsmouth Partner Account Manager is a high-profile role and involves representing Shaping Portsmouth with our existing partners and also potential new partners. There is a need for the Account Manager to be highly visible with existing partners and identify opportunities to add value to the relationship those partners have with Shaping Portsmouth. The Account Manager will also be responsible for developing and implementing our partner recruitment strategy and for the recruitment and onboarding of new partners.
The Partner Account Manager role is part-time, 28 hours over four days per week preferred and involves a degree of flexibility to accommodate events outside of standard working hours. Preferred days are Monday to Thursday with Tuesday as a work-from-home day, but we can be flexible with this if needed. Our offices are centrally located, in Guildhall.
Key responsibilities of the Account Manager include:
Account manage Shaping Portsmouth’s existing partners and our relationship with them, understanding expectations, sharing our mission, vision and values and keeping them informed of our projects.
Deal fully with the partner renewal process for all existing partners, meeting them in advance of their annual renewal, ensuring timely invoicing and following up on outstanding invoices.
Work with the CEO on the recruitment of new partners in line with an agreed partner recruitment strategy.
Plan and deliver communications and media opportunities regarding our partners throughout the year spotlighting any partner impact in the city.
Support the initial onboarding of new partners, obtaining and recording relevant information on our systems and managing initial ‘welcome’ social media and comms messaging.
When called upon deputise for the CEO at meetings and events linked to partners.
Be an ambassador for Shaping Portsmouth and support the CEO in increasing the value of the brand.
We are looking for an Account Manager with excellent people skills who can build relationships across our city. You will be creative, open to change, have excellent time management and organisations skills. In addition you will also have;
Project management experience, with a delivery focus mindset
Experience managing social media platforms
Good IT skills, especially MS Office
Essential - driving licence and car to access partner meeting
The Partner Account Manager position comes is a with four equivalent weeks holiday plus standard bank holidays (pro rata). Your birthday will be gifted as annual leave. A work phone and laptop are provided. We will enrol you in our NEST Pension scheme. We also provide personal and professional development training on an individual basis
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