Director of Implementation

23 hours ago

London Area, United Kingdom The JAM l Recruitment Specialists Full time

Implementation Director / Delivery Director / Programme Director wanted by an award winning Series B SaaS company in London.


My client is seeking a Implementation Director / Delivery Director / Programme Director to work on a scaling SaaS Product within the business, focusing on high class implementations across their European client base.


The Implementation Director / Delivery Director / Programme Director will:


  • Become deeply expert in the product suite, guiding customers through start to finish with implementations
  • Lead an implementation team who will deliver implementation projects at pace and at scale as we rollout of the enterprise product offering across Europe.
  • Work closely with clients to understand requirements and oversee the implementation process for them
  • Have a strong voice on the Product team, suggesting world class solutions to better improve onboarding & implementations
  • Lead the development of all implementation processes and development, constantly streamlining and adding value to customers


What we are looking for in the Implementation Director / Delivery Director / Programme Director:


  • Proven project and programme management skills and experience within the SaaS implementation and delivery space
  • Extensive experience in Stakeholder engagement and management within an Implementation Programme environment
  • Experience in applying process improvement & design factors
  • Experience leading project teams within a Product & Engineering setup
  • Professional in Project Management (PPM) qualifications are desirable.


My client is an award business who are in scaling mode. They offer genuine equity in the business and feel everyone should be part of the growth. Generous holiday allowance, a thriving & custom tech stack and all round amazing hybrid environment to work in.

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