Head of HR- Retail

3 weeks ago

london, United Kingdom MODE SEARCH Ltd. Full time

Mode Search are collaborating with a global luxury fashion house in their search for a head of HR to join their People team. This is a rare opportunity to join a brand with a strong presence across retail, this highly regarded luxury business is renowned for its global reach, distinct culture, and dedication to delivering a world-class employee experience. You will partner closely with the Retail leadership team, acting as a trusted advisor and delivering pragmatic people solutions that align with business goals. With a balance of strategic input and operational delivery, this role offers scope to make a genuine impact on both people and performance. The position is based in London and will be 5 days from the office. The Role: Build trusted partnerships with Retail senior leadership, acting as an extension of the management team Take full ownership of HR for the flagship Maison and Supporting a HR population of c.200 staff on Act as lead partner for Employee Relations, managing complex and sensitive cases including fraud, resale, conduct, absence, and performance Empower and coach the Maison's management team, providing pragmatic guidance that balances commercial priorities with employee well-being Support onboarding, induction, and cultural integration of new teams, ensuring seamless alignment with company values Develop and deliver people plans aligned to business goals, covering organisational design, succession, and leadership development Ensure HR systems and processes are compliant and efficient, working closely with HQ and wider HR teams Contribute to broader HR projects, change initiatives, and engagement programmes across the UK and European business The role will report to a HRD, support the management of a team of 3 HR Advisors and collaborate with the Talent team Requirements: CIPD qualified (full or part) Proven HR Business Partner experience within retail or wholesale, ideally in a luxury or global fashion environment Strong understanding of UK and international employment legislation and practices Skilled influencer with experience partnering at senior management level Commercially astute with the ability to balance strategic priorities and operational delivery Highly proficient in Microsoft Office (Excel, PowerPoint, Word) Collaborative, solutions-focused, and comfortable operating in a fast-paced, agile environment Strong problem-solving capability with the ability to think laterally and drive value within a competitive landscape Salary: Competitive + benefits Location: London - 5 days in the office

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