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Repairs Planner

3 months ago

WaltononThames, United Kingdom Spencer and James Full time
Job Title: Repairs Planner/ Scheduler - Responsive Repairs
Location: Northwest Surrey
Basic Salary: £28,000 (Basic Salary)
Benefits: Flexible Working, Generous Holiday Allowance, Professional Development Opportunities & Many More Benefits.
Are you a highly organized and proactive individual with a knack for planning and coordination? We are seeking a dynamic Repairs Planner/ Scheduler to join our Responsive Maintenance team in Northwest Surrey. This role is pivotal in ensuring the smooth operation of our reactive maintenance appointments for social housing contracts.
Key Responsibilities:
* Efficiently schedule and manage daily diaries for up to 20 operatives, ensuring maximum productivity.
* Monitor the system for emergency requests, ensuring prompt attention and swift resolution to meet targets.
* Handle telephone variations, coordinating with the duty surveyor to maintain continuous site operations.
* Deliver exceptional face-to-face service to our clients, maintaining high standards of communication and professionalism.
* Collaborate with the team to achieve daily goals, successfully allocating a minimum of 60 new orders each day.
What We’re Looking For:
* Ideally you will have experience as a Repairs Planner/ Scheduler working within the social housing maintenance sector
* Strong organizational skills with the ability to manage multiple tasks simultaneously.
* Excellent communication skills, both verbal and written.
* Ability to work effectively within a team to meet shared objectives.
* A proactive approach to problem-solving and decision-making.
How to Apply:
If you are an experienced Repairs Planner or Scheduler with a passion for customer service and are customer focussed, we would love to hear from you. Apply now to join the team and make a meaningful impact to their social housing projects.
Equal Opportunity Employer:
Spencer & James are an equal opportunity employer and welcome applications from all qualified individuals. We celebrate diversity and are committed to creating an inclusive environment for all employees