Manager - Business Process Consultant - Retail

3 weeks ago

London, United Kingdom Cognizant Full time

Cognizant UK&I is seeking a flexible, full-time Business Process Consultantat Manager level the hybrid role comes with an attractive salary and benefits package.

As a Business Process Consultant, you will be instrumental in building a capability focused on digital business processes, advising on business strategies, operational improvements, and technological innovations.

In your first few weeks in this Business Process Consultant role, you can expect to:

  • Leverage digital solutions (preferably leveraging Salesforce cloud OMS solutions) to create truly personalised and seamless customer experience solutions
  • Collaborate with teams within the IOA practice to develop practice capabilities and contribute to the practice's growth
  • Develop and undertake Digital process experience improvements with hands-on experience in Order Management systems in retail and/or retail healthcare
  • Lead and undertake analysis of current business processes and performance metrics to identify areas for improvement and automation

To apply for this role, your soft skills, expertise, and experience should include:

  • Experience in Digital Process Operations and Automation from the perspectives of business and technology in order management
  • Experience leading and managing digital programmes (preferably leveraging SFDC OMS cloud) in Retail and/or Retail Healthcare organizations
  • Large experience in Operational Excellence as a subject and experience from deployments of various process improvement methodologies
  • Good exposure to various digital solutions, including (intelligent) automation platforms and solutions

As a vital member of our team and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. At Cognizant, taking care of employees is a priority:

  • You can pursue innovative career tracks and opportunities here
  • You can enhance your professional development through education and dedicated training
  • Well give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

If this role motivates and inspires you, please contact Cognizant today.

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at @cognizant.


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