Billing Supervisor

Role: Billing Supervisor
Location: London
About Us:
We are the tech company with people at heart.
At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services
Job Purpose:
The role will initially focus on our Telecoms Business and assist in Integrating that Business into Group systems and operations over the remainder of 2024. Post Integration the role will Supervise all the Groups Billing Activities
Responsibilities:
The Role will at times be 'hands on' particularly where changes to Best Practice are needed before training the team then supervising the Billing Activity.
This will include:
Receiving, analysing, and processing billing notices pertaining to telecom and project-based services.
Uploading all customer orders and corresponding billing details onto the appropriate systems.
Maintaining and updating tariff tables and rate plans on the billing system as required.
Carrying out revenue assurance activities which include generating and verifying revenue trends, service-specific reports, margin reports, number audits, contract renewal audits, etc.
The Billing Supervisor will endorse and drive all facets of project billing - both one-off and recurring.
They should possess the capability to identify potential issues promptly and collaborate with relevant teams to devise solutions.
Duties also encompass reconciling externally approved hour reports for accurate billing.
They will be responsible for interacting with various stakeholders including finance teams, legal staff, project teams, sales/account managers, client coordinators, credit control personnel, and clients.
The capacity to respond swiftly and accurately to all information requests is crucial; these may include reconciliations of client accounts (related to projects/recurring billing) as well as audit information requests
Any other reasonable tasks as assigned by your line manager Qualifications & Experience:
Extensive years of professional experience
Proven experience with telecoms billing (this is mandatory)
Familiarity with project billing
Proficiency in Microsoft Office Suite, particularly advanced Excel skills
Experience working with D365 Business Central preferable
Experience of Lifecycle Telecoms Billing Software preferable
Experience of Billing Platform Software Preferable
Exhibits strong attention to detail and analytical capabilities and an out of the box thinker
Superior communication skills for effective interaction with both internal and external stakeholders
Prior experience working with Kantata would be advantageous, though not essential
Experience in managing a team is necessary. #LI-Hybrid,
Our Selection Process:
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form

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