MI Analyst

Our client a customer focused mutual in the financial services sector are seeking an MI specialist to join a forward-thinking team. You will provide expertise in the development and maintenance of business reporting . Through your knowledge of the data you will provide management information, request fulfilment and incident management. You will support MI Specialist/DBA work behind the IT Service Desk with responsibility to fulfil requests and resolve incidents according to agreed service levels.
Responsibilities of the MI Analyst
* Responsibility for managing internal customer expectations and acting as a positive representative of the department at all times
* Developing and maintaining MI reports to meet business and regulatory requirements.
* Maintaining documentation such as data dictionaries to enable business users to create and interpret MI reporting.
* Interpreting requirements and developing applications to meet business needs.
* Providing advice and guidance to internal customers in response to queries submitted to the IT Service Desk.
* Managing routine maintenance such as data erasure procedures.
* Diagnosing and resolving incidents including investigation and troubleshooting.
* Be aware of the FCA/PRA Conduct Rules and act with integrity, being alert to financial crime and AML breaches.
Requirements of the MI Analyst
* Experience of developing complex MI reports within financial services - ideally relating to mortgage or savings products.
* Working in an ITIL aligned service operations environment
* Configuring data warehouse or data management applications
* Expert understanding of relational databases
* Writing and interpreting Oracle PL/SQL or T-SQL

---