Information Technology Support Manager

2 weeks ago

Northamptonshire, United Kingdom CV Consulting Full time

IT Systems Manager

Location Northamptonshire

Salary: £40,000 plus great benefits and prospects with a leading global company


Are you an experienced IT professional seeking a role that offers both challenge and reward? An global organisation is looking for a dynamic IT Systems Manager to join their team, providing essential support to staff based in Northamptonshire. This role is perfect for someone who thrives in a fast-paced environment and is eager to make a significant impact.


Why This Role Stands Out


**Professional Growth**: This position offers the chance to develop and execute strategic plans in collaboration with the ERP Strategic Manager, ensuring continuous professional development.


**Team Leadership**: Manage a dedicated IT/ERP team, overseeing day-to-day tasks, work levelling, and planning. This role allows you to shape the future of the team through performance and development plans.


**Diverse Responsibilities**: From troubleshooting technical issues to negotiating contracts for telecoms and mobiles, the variety of tasks ensures that no two days are the same.


**Cutting-Edge Technology**: Engage with the latest in IT infrastructure, including servers, virtual machines, and network equipment. Your hands-on approach will be crucial in project implementations and upgrades.


Key Responsibilities


- Provide comprehensive IT support to staff in Raunds and Maidenhead.

- Log and prioritise incoming work on Jira.

- Monitor and maintain servers, virtual machines, and network equipment.

- Purchase and configure new hardware, liaising with suppliers and vendors.

- Negotiate contracts for telecoms, mobiles, and maintenance.

- Assist with IT projects, implementations, and upgrades.

- Troubleshoot technical issues promptly.

- Create and update process documentation.

- Manage the ERP team, including day-to-day tasks, work levelling, and planning.

- Collaborate with the ERP Strategic Manager to develop and execute strategic plans.

- Oversee performance and development plans for the IT/ERP team.


Ideal Candidate


- Holds a Microsoft Server or Desktop Certification.

- Experience with Jira and ERP systems

- Possesses an analytical and logical approach to problem-solving.

- Demonstrates a dynamic and flexible attitude, capable of seeking out solutions independently.

- Established experience in an IT admin/support role.

- Proven ability to manage a small team.

- Hands-on approach to technical support and project implementation.

- Strong written and verbal communication skills.

- High energy levels and self-motivation.

- Excellent influencing skills at all levels.

- A drive for the execution of goals.


This role is a unique blend of leadership, technical expertise, and strategic planning. If you are ready to take your career to the next level, this position offers the perfect platform to showcase your skills and make a lasting impact.


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