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Store Manager
4 months ago
42 per week working every Monday and Tuesday and off Wednesday. You will be required to work three out of six weekends
(off 2x full weekends, 1 weekend
in Sat, off Sun)
and every other bank holiday;Personal use of in-store equipment after hours;Great staff discount (following probation);Full product training and induction.We are looking for a Store Manager at Fitness Superstore, who willProvide an unsurpassed in-store experience for our customers;Sell high-quality fitness equipment face-to-face and over the phone and Live Chat;Achieve sales targets by analysing the needs of the customer and making informed product recommendations;Provide all necessary information about our products and apps to the customer, demonstrating whenever necessary;Work with our customer service and operations teams to ensure efficient customer solutions;Be an out of the box thinker
we welcome new ideas and creativity.Ensure the store maximises profitability and meet sales targets and KPIs, as you will have full accountability;Manage and motivate a team for continuous increase in sales and efficiency;Deal with staffing issues such as interviewing potential staff and conducting performance reviews;Ensure standards for quality, customer service and health and safety are met;Respond to any customer issues promptly and efficiently;Ensure that the store maximises sales opportunities;Communicating with customers, the team, Head Office, senior management team, employees at other stores, etc. in person, over the phone, and by email;Comply with regulations on store operations;Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail stores values;Share product knowledge with customers and with stores team members;Inspire the team to do their best by being a role model and an authoritative example of their possible future with the company.The successful Store Manager will haveAt least 3 years management and sales experience;To be able to deliver targets and drive sales growth;Effective leadership and the ability to motivate others;The ability to plan and prioritise workloads and delegate accordingly;Customer focus;The ability to multi-task and work under pressure;A desire to work as part of a team to generate fresh and innovative ideas;Excellent numerical skills;Excellent I.T. skills;Great communication skills;Teamworking skills;Enthusiasm;Confidence;To be very competitive in nature;Positive attitude.OverallWe are looking for candidates with a CV that proves they are a proactive manager with hands-on experience and can meet all the above requirements as well as provide examples of past successes.Founded in 1994, Fitness Superstore is a successful retail and distribution business selling through 11 stores, telephone, and website
with an annual turnover of over £30m. Fitness Superstore is a destination store business where customers travel to see and try a huge range of fitness equipment in impressive showrooms, which are the largest in the UK. As an industry leading specialist, the UKs No. 1 Fitness and Gym Equipment Supplier pride themselves on providing every customer with an outstanding shopping experience. Due to their continued growth and success, Fitness Superstore are now looking for a Store Manager to join the team at their Norwich store.
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