Network Control Centre Operator

2 weeks ago

London, United Kingdom Pave Recruit Full time
Your new company
Contributing to a significant amount of the UK’s highways services, this company specialises in providing highways maintenance and management services to both public and private sector clients. In addition to highways maintenance, they cover network management, emergency response services, and traffic management. They have a strong focus on safety, sustainability, and innovation, which enables them to deliver services and large-scale, complex projects in an efficient and environmentally friendly manner.
Your new role
The successful NCC Operator will be an indispensable part of the Network Control Room for the local contract and for all the clients term maintenance contracts being the first point of contact for the emergency response calls from various organisations. Alongside ensure that the network is safe for the public and with minimal congestion.
The NCC Operator will be responsible for:
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Monitor via CCTV planned works for safety and congestion proactively managing traffic hotspots on the network
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Follow HUB Escalation Process for all emergencies on the Network and coordinate emergency response
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Carry out vehicle tracking
*
Receive/make phone calls from/to supply chain, including but not exclusive of TfL, Highway Inspectors, RJ Staff, 3rd Parties
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Use our client’s and our internal asset management systems to complete admin, work ordering and auditing functions
*
Responsible for monitoring security at Bow depot via CCTV
*
Provide and validate backup data for Service Performance Indicators.
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Delivery of works within tight deadlines
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General administrative duties
*
Carry out other duties consistent with the above that may be directed or implied from time to time as required commensurate to the post
About you
Due to the nature of the role the successful NCC Operator will be able to effectively prioritise workloads with the ability to remain calm under pressure.
The ideal candidate will have:
*
Control room experience (preferred)
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Come from a highways background (preferred)
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Ability to evaluate and deconstruct ICT file information
*
Proficient use in GIS software – Particularly MapInfo Professional,
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Proficient in the use of other software packages e.g. MS Office etc.,
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Ability to coordinate and collaborate with other team members
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Ability to show continual improvement in the role and to the wider organisation
*
Ability to communicate effectively within all mediums
If this sounds like your next role, get in touch with the Pave team today to find out more or apply now

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