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Registered Manager
4 months ago
Role: Registered Manager
Location: Borehamwood, Hertfordshire
Salary: £50k per annum + bonus
Key Responsibilities:
Oversee the day-to-day operations of the branch.
Allocate resources efficiently to deliver outstanding homecare.
Lead and support the staff team, ensuring clarity in duties and safe practice.Duties and Specific Responsibilities:
Manage branch functionality and ensure safe service delivery in line with legislative requirements.
Stay updated with laws, best practices, and company policies through training and development.
Monitor health and safety in the workplace and in the field.
Maintain accurate records and reporting systems.
Handle complaints and incidents effectively.
Conduct investigations to improve service quality.
Ensure client assessments and tailored care plans are completed and agreed upon.
Communicate excellently with clients, families, staff, and health professionals.
Secure and maintain client confidentiality.
Lead, manage, support, and mentor staff.
Work with HR on recruitment, induction, and training.
Ensure staff are up-to-date with best practices and adequately qualified.
Implement policies on absence, disciplinary, capability, and grievance matters.
Provide guidance and supervision for staff to perform their roles safely.
Conduct annual appraisals and monitor staff performance.
Manage emergency on-call issues effectively.
Promote and represent the business positively at external meetings.
Contribute to business growth, achieving sales targets, and delivering within budget.
Provide regular reports to the Managing Director and conduct monthly audits of client and carer files.What We Offer:
A supportive and dynamic working environment.
Opportunities for professional growth and development.
The chance to make a real difference in the lives of our clients
