Internal Communications Channels

Application closing date: 7th June 2024.

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Internal Communications Channels & Co-Ordination Manager is a pivotal role in managing and enhancing our communications channels to effectively deliver our internal communications and engagement agenda across Canada Life UK

You'll ensure all internal communications are well managed, planned and effectively communicated in conjunction with the wider organisation. You'll also measure the communications impact through effective MI, as well as delivering select communications to support areas of our business and wider communications team.

You'll be responsible for managing our core internal communications channels to find effective and engaging ways to connect people to Canada Life's strategy and blueprint to help every colleague understand their role in executing our strategy and driving business performance.

What you'll do:

Managing our core internal communications channels - SharePoint, Viva Engage, Teams - to find effective and engaging ways to connect people to Canada Life's strategy and blueprint to help every colleague understand their role in executing our strategy and driving business performance.
Lead the central planning and co-ordination of internal communications across Canada Life UK, engaging with internal partners to ensure that our internal communications approach and activity is well understood.
Conduct regular reviews of our core channels and their performance, using qualitative and quantitative insights to improve engagement.
Responsible for measuring the impact of communications through effective MI and tools.
Go-to person to the wider Internal Communications team for advice and support on our channels, and be able to recommend solutions to wider organisation.
Help develop internal communications materials to high standard to ensure clarity of message across the organisation.
Proactively identify new, exciting, and creative opportunities to deliver first class communications across Canada Life UK, including the use of future channels and technology.

What you'll be accountable for:

• Managing our core internal communications channels - SharePoint, Viva Engage, Teams - to find effective and engaging ways to connect people to Canada Life's strategy and blueprint to help every colleague understand their role in executing our strategy and driving business performance.
• Lead the central planning and co-ordination of internal communications across Canada Life UK, engaging with internal partners to ensure that our internal communications approach and activity is well understood.
• Conduct regular reviews of our core channels and their performance, using qualitative and quantitative insights to improve engagement.
• Responsible for measuring the impact of communications through effective MI and tools.
• Go-to person to the wider Internal Communications team for advice and support on our channels and be able to recommend solutions to wider organisation.
• Help develop internal communications materials to high standard to ensure clarity of message across the organisation.
• Proactively identify new, exciting, and creative opportunities to deliver first class communications across Canada Life UK, including the use of future channels and technology.
• Ensure company communications and campaigns are delivered in the approachable and Canada Life tone of voice.
• Develop strong relationships with key stakeholders across Canada Life to ensure strategies are aligned with business priorities and recognise the diverse nature of our business.

What you'll bring to the role:

• Experience in in internal communications.
• Knowledge of the range and variety of communications channels and processes to ensure the right communication reaches the right employees at the right time.
• A track record of delivering employee engagement and internal communications programmes with demonstrable results and positive business outcome.
• Experience using SharePoint, Teams and Viva Engage is important.
• Think creatively and strategically and have strong analytical skills to produce reports and make recommendations to improve communication channels.
• Ability to partner with Executives and other senior stakeholders across the range of business functions.
• Ability to develop collaborative working relationships within the organisation.
• Excellent written and verbal communications skills.
• Adaptable to changing priorities and able to hit the ground running when dealing with complex issues.
• Self-motivated, well-organised, pragmatic, and able to perform tasks independently.
• Continuous drive & energy to get things done.

Benefits of working at Canada Life

We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

How we work at Canada Life

Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and inclusion

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.

"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK

We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.

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