Project Manager

You might not know it, but every time you go grocery shopping, chances are you are using at least one of HL’s products. HL is a global leader in in-store merchandising and communication, helping customers to create a better shopping experience around the world. Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 330,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste. We have a passion and a strong track record of developing our people within their roles, and through exposure to the different markets and functions across our business. We are seeking a proactive and results-driven Project Manager to join our team in Harlow, Essex. This office-based role involves overseeing the full lifecycle of projects — from development and production through to installation — ensuring they are delivered on time, within budget, and to the highest quality standards. The ideal candidate will combine strong project management skills with a hands-on approach and the ability to coordinate cross-functional teams and external partners effectively. Key Responsibilities: Translate project briefs into actionable project plans, defining key milestones and deliverables. Lead and monitor project progress, driving accountability through regular meetings and status reviews, assign tasks to project team members - as appropriate. Ensure delivery excellence through rigorous control of quality, schedule, and client expectations (prototype and pre-production review), Oversee and coordinate all project phases — from concept design to manufacture, logistics, and installation. Monitor production across partner factories, ensuring timelines and quality standards are met. Maintain full project P&L ownership, including monthly reporting and cost control. Identify and mitigate risks relating to time, cost, and scope. Provide regular updates to the business via status reports and S&OP meetings. Manage invoicing, claims, and project-related documentation throughout the project lifecycle. Communicates project management progress internally and including customer communication (80% internal cross functional teams – 20% customer) Manage stakeholder expectations and ensure alignment across all project participants. Coordinate with logistics to plan rollout schedules and delivery timelines. Oversee practical aspects of test and installation phases, ensuring smooth execution on site. Produce and distribute comprehensive project closure reports. Support the management of existing and new client accounts, maintaining strong relationships through clear communication and project excellence. Skills & Experience: Bachelor’s degree or equivalent qualification in a Business-related field desirable. Proven experience in managing projects from concept to delivery, ideally within a manufacturing, engineering, or product development environment. Formal Project Management training desirable (PMP / Prince 2) Strong organizational and time management skills, with the ability to manage multiple projects simultaneously. Excellent communication and stakeholder management abilities. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Are exceptionally organised, detail-oriented, with a high attention to detail Self-motivated with a proactive approach to problem-solving and client support. A proactive, hands-on approach with a strong focus on results. Retail/POS is desirable Experience from customer service/client-facing role + 2 years What We Offer: A supportive, collaborative team environment and opportunities for career growth within a leading retail POS company. Competitive salary and benefits. This is an office based role at our offices in Harlow, Essex with consideration of 1 day hybrid working per week. Want to know a little more about us? HL Display has its headquarters in Stockholm, Sweden. We have sales offices in 23 countries, covering 39 markets, and distribution partners covering the remaining markets globally. Our production facilities are located in Sweden, Poland, UK, Germany and China and handle a variety of industrial processes, including plastics and metal fabrication, printing and assembly. Our three key customer segments are retail food, branded goods suppliers and non-food retail. We are deeply committed to our behaviors: taking ownership; acting with speed; and working as one team With these values, and our great people, we are proud to be on track to delivering on our ambitious growth plans. The company has 1,400 employees and net sales of 2,700 MSEK. HL is a wholly owned subsidiary of the listed Swedish Business Group Ratos.