Housing Options Officer

3 weeks ago

Three Bridges, United Kingdom Karter Thomas Ltd Full time
We are currently partnering with a Local Authority based in West Sussex and are recruiting on their behalf for a Housing Options Officer role based in their Housing Options team.
Our client is seeking individuals passionate about delivering quality customer-centered services in response to an emerging area of demand. You'll be required to deal with large case loads (+50), ideally you'll be able to use Civica (Abitras/ H clic).
Day to day duties include:
* Delivering end-to-end housing options services, including processing homeless applications, providing advice, handling temporary accommodation placements, and discharging housing duty
* Providing comprehensive housing advice to prevent homelessness, enabling informed decisions and maximising housing utilisation across all tenures
* Implementing all aspects of statutory homelessness duties in accordance with relevant legislation and statutory duties
* Attendance at community drop-in events is a requirement of the role
This role is to start ASAP and you must have previous experience of making decision 184. Please note our client is recruiting for 3 positions, 2 positions are remote and 1 is hybrid

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