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Arb Contract Manager

2 months ago

Waltham Abbey, United Kingdom Glendale Managed Services Ltd Full time
Arb Contract Manager - Barnet Arb (Waltham Abbey)
The role
As a Contract Manager you will report into the Senior Contract Manager. The Contract Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract.
The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered.
Key responsibilities of the role are:
Contribute fully to the effective planning and delivery of the operational teams
You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions
Provide the day to day leadership required to meet local and national objectives
Contribute fully to the effective planning and delivery of the operational teams
Maintain and build relations with existing clients through regular client meetings, recording outcomes and actions
Direct the operational activity of the business to meet requirements as set by the Managing Director
Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required
Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard. and actively participate in the maintenance and improvement of the overall company QHSE culture
Health and Safety:
To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times
You will carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook
You are to be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out
You must ensure that you have completed the necessary induction and health and safety modules prior to commencement of any works
You will be responsible for the health and safety of yourself and that of others, in your working environment and that of work at sites
You must promote safe working practises at all times and you will ensure that all equipment is safe to use
Machine Maintenance and Security
You will be knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use
You are to ensure the correct use of all machinery/equipment in accordance with its handbook
You will receive any check/ Maintenance sheets from your employees and you must audit them and carry out necessary actions accordingly
You must ensure that all machinery/equipment is secured at all times (when not in use)
Quality and Customer Care
To ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task
To monitor and maintain your work output to a satisfactory level and standard
To ensure that you conduct yourself in a polite and friendly manner at all times
To ensure that any associated administration is completed and returned to the office within the required timescales
To ensure that you operate your duties in a way that minimises our impact upon the environment. This will include the safe and efficient use of fuels/oils, the correct handling and disposal of waste materials
To ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations
The successful candidate will have a demonstrable track record as a manager within the local authority arboriculture sector with at least 3 years experience
A nationally recognised academic arboriculture/horticultural/construction qualification at NVQ Level 3 or equivalent
The National Certificate (BTEC or EdExcel) ~ NVQ Level 3 ~ or
The Advanced National Certificate or
The National Diploma or
The Higher National Certificate or Diploma ~ NVQ Level 4 ~ or
A full, clean driving licence is an essential requirement for this role.
Among the personal characteristics sought will be:
Ambition
High energy levels
Strong leadership skills
Sound business acumen
Commercially minded
Relationship building & team building skills
Good presentational & IT skills
Strong negotiating skills
Vitality and resilience under pressure
Numerically confident and competent
Able to produce professional written reports
Strong in planning and time management
The ability to champion QESH compliance and continuous improvement
A clear identification with the requirements of Glendale customers
Living, or committed to living, within 45mins drive of EN9 2ER
The role of the Contract Manager can never be defined fully, but in all matters you must demonstrate leadership and command respect within the business. All decisions must be communicated clearly both to those responsible to the post holder and to those persons to whom the post holder reports.
The Contract Manager should also be prepared to take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment.
We are proud to be Equal Opportunity employers and are committed to inclusion and diversity