Beauty Department Supervisor

2 weeks ago

Newcastle upon Tyne, United Kingdom Frasers Group Full time
FlannelsnWe’re reimagining retail and believe the higher the risk, the greater the reward. We’ve never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation.nWe are now looking for an experiencedBeauty Supervisr to lead the Beauty team within our Flagship store in the Metrocentre, Gateshead

Job Description

The opportunitynAs a BeautyManager, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience. You will support the performance and development of our Beauty Supervisors and coach and develop the Beauty Ambassadors. You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.nThe responsibility .nLeada large team in a multi brand environmentnLead the Beauty team to deliver KPIs and sales targets on a day to day basisnProvide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beautynDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsnPassionate about the beauty industry and beauty trendsnSelf-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials and attending training as requirednPro-actively engage with clients to develop customer loyaltynOwn the planning and delivery of in-store events in conjunction with the store and brandsnMaintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidynSupport with stock counts and other operational dutiesnLead by example to support and coach the Beauty AmbassadorsnSupport the store management teamnDevelop strong relationships with brand representativesnChampion our company culture and values

Qualifications

The personnBackground leading a large team in a multi brand environment is essentialnLuxury Beauty experience is essentialnOutstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levelsnProven background in a retail management rolenExperience working with large teams in a fast paced environmentnAn interest in Luxury Fashion and Beauty brandsnWhilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.nAble to demonstrate the ability to provide inspirational, authentic and personalised customer service.nAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Additional Information

The RewardsnBasic rate salary £28,256nWeekly/Monthly & Quarterly Commercial BonusesnStocktake BonusesnCommission led bonuses across a wide range of productsnMonthly Group Rewards and RecognitionnLong Service awardsnJoin the Fearless1000 Incentive Scheme watch THIS video to find out morenWe offer a wide range of Development Courses with National Qualificationsn28 Days Holidayn50% Instore Uniform DiscountnDiscounted Gym membershipnGroup Wide 20% Discount across all Frasers Group brands

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