Field Service Technician

4 weeks ago

Hinckley, United Kingdom REA JET - UK & Ireland Full time

Company Description

Welcome to REA JET Ltd. We are the UK and Ireland subsidiary of REA Elektronik GmbH, a global leader in the design and manufacturing of industrial coding and marking systems. With over 35 years of experience, we offer a complete range of contact-free industrial coding and marking solutions to meet the needs of demanding production environments. Our systems allow for printing texts, barcodes, logos, and product information, eliminating the need for stamps and stencils. We are committed to providing the best systems at a fair and competitive price, along with exceptional customer service and support.


Role Description

This is a full-time hybrid role as a Field Service Technician at REA JET - UK & Ireland. As a Field Service Technician, you will be responsible for installation, maintenance, and repair of our coding and marking systems at customer sites. Your day-to-day tasks will include troubleshooting, equipment testing, providing technical support, and training customers on the use of our systems. This role will be based out of our Hinckley office, with an expectation to travel to customer sites around the country as required.


Qualifications

  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication skills
  • Ability to work independently and remotely
  • Strong organizational and time management skills
  • Valid driver's license
  • Understanding of production environments and manufacturing processes is a plus
  • Relevant technical certifications or qualifications

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