Operations Manager
4 weeks ago
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.
Help us make a difference as an Operations Manager.
A quick look at the role.
To help deliver a safe, reliable and efficient household recycling and waste management service.
The role holder, reporting directly to the (Senior) Business Manager, will have Line Management responsibility for Supervisors and their teams. They will oversee the overall efficient and effective delivery of the Depot's daily Waste Collections and Street Cleansing operations, ensuring exceptionally high levels of customer service are maintained at all times, whilst delivering on the Contract's KPIs.
Ensure all activities are carried out in accordance with the requirements of the contract, Biffa Policies and Procedures, industry related legislation and health and safety rules.
Why it's an opportunity not to be wasted.
Ensure that all Health and Safety, Biffa policies and procedures and legal obligations are understood and adhered to by all members of staff. Periodically review and amend safety procedures as demands require or in the event of a changed or new activity. Also, then ensure these are communicated in an effective manner to all staff with appropriate records.
Develop and maintain excellent working relationships with the Client and internal/external customers. Attend Client/customer meetings as required. Ensure that all reports required as part of the Contract are delivered in time for meetings and any follow up actions are completed in an appropriate and timely manner.
Work with the (Senior) Business Manager to ensure that all financial/budgeted targets are achieved for the Contract including but not limited to overtime, staff numbers and revenue.
To support staff training and development and periodically review training requirements in support of the (Senior) Business Manager and operational requirements. Ensure all staff have an up-to-date Job Description and receive a thorough induction on joining.
To supervise performance of the operation and depot site in relation to contract standards. Ensure effective processes are in place to support monitoring of staff and poor behaviours and performance and issues are addressed promptly in line with Biffa Policies and Procedures i.e. Disciplinary, Grievance, Capability.
Constantly review the waste collections and street cleansing operations to ensure that efficiency levels are continuously improved upon, bringing value-added financial performance to the overall Contract.
To ensure work equipment, mobile and static, are always operated in a safe manner and in accordance with manufacturer's guidelines and the correct maintenance regimes are in place and always adhered to. Ensure all staff have the appropriate training before using equipment, plant or vehicles.
Ensure all records and systems are maintained for effective and compliant operations of the contract. This will include regular KPI and other frequent data and ad hoc requests for information.
To assist the company in achieving its published Business Objectives and complying with all procedures.
To complete all training as instructed by your line manager.
Any other duties that are reasonably requested within the scope of the job-role and at other locations as required by the Company. Requirements
Here's what we require:
Proven track record of working to clearly defined KPI's
Good people skills and be able to stay focussed in a tough and demanding environment.
Knowledge and understanding of the requirements of working within a time critical process environment.
Experience of people and health and safety management within a multi-shift and industrial / processing environment.
The ability to communicate with conviction, plan with precision and, most importantly, play well with others.
Minimum GCSE or equivalent in Maths & English
IT literate - comfortable using business software and systems and Microsoft Office Suite
Experience of vehicle management - CPC, tachos, Road Transport Directive (desirable)
Ability to analyse and manipulate data
Proven track record of delivering continuous improvement within an operational service led environment.
Experience of producing and analysing reports using Microsoft Office
Local geographical knowledge (desirable)
Excellent planning skills
Excellent time management skills and ability to work to tight deadlinesBenefits
And here's why you'll love it at Biffa.
Competitive salary package.
Ongoing career development, training and coaching - because if you don't grow, we don't grow.
Generous pension scheme.
Medical and dental scheme.
Retail and leisure discounts.
Holiday and travel discounts.
Bike to work scheme
Dedicated to diversity.
At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn
-
Operations Manager
1 month ago
Norwich, United Kingdom Spider Full time**Operations Manager** - Are you passionate about delivering Outstanding care and improving the lives of the people you and your team support? Are you compassionate with fantastic leadership skills? Spider is advertising on behalf of a providerof home care and are dedicated to enhancing quality of life for others. They currently have a brilliant opportunity...
-
Operations Manager
2 weeks ago
Norwich, United Kingdom Snaphunt Full timeThe OfferWork within a company with a solid track record of successLeadership RoleAttractive salary & benefitsThe JobJob Description:Our client is seeking a highly skilled and experienced Operations Manager to join our dynamic team. The ideal candidate will have a strong background in the oil and gas industry and a proven track record of managing operations...
-
Operations Manager
1 week ago
Norwich, United Kingdom Snaphunt Full timeThe OfferWork within a company with a solid track record of successLeadership RoleAttractive salary & benefitsThe JobJob Description:Our client is seeking a highly skilled and experienced Operations Manager to join our dynamic team. The ideal candidate will have a strong background in the oil and gas industry and a proven track record of managing operations...
-
Operations Manager
2 weeks ago
Norwich, United Kingdom Amazon UK Services Ltd. Full timeOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and...
-
Operations Manager
2 weeks ago
Norwich, United Kingdom Future Projects Full time**Operations Manager** **Job Type**: Full Time, Permanent (part-time hours considered) **Location**: Norwich **Working Hours**: 37 hours per week (part time or adjusted hours would be considered) **Salary**: Up to £30,000 per year, depending on experience **Benefits**: - Hybrid home / office working pattern - Flexible hours - 25 days holiday, plus...
-
Operations Manager
4 days ago
Norwich, United Kingdom Reed in Partnership Full time**Are you an experienced welfare-to-work manager, adept at leading and developing teams?** **Would you like to work in a role that makes a positive impact on people and their communities?** Consider the role of an **Operations Manager **at** Reed in Partnership**! The contract is to provide employment, wellbeing, and wealth support & advice for people...
-
Operations Manager
4 weeks ago
Norwich, United Kingdom Biffa Ltd Full timeChanging the way the world thinks about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to...
-
Operations Manager
4 weeks ago
Norwich, United Kingdom Biffa Waste Services Full timeChanging the way the world thinks about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust...
-
Operations Manager
4 weeks ago
Norwich, United Kingdom Biffa Full timeChanging the way the world thinks about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust...
-
Operations Manager
2 days ago
Norwich, United Kingdom Biffa Waste Services Full timeChanging the way the world thinks about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust...
-
Operations Manager
2 days ago
Norwich, United Kingdom Biffa Full timeChanging the way the world thinks about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust...
-
Traffic Management Operative
1 day ago
Norwich, United Kingdom OCU Group Full timeDue to rapid growth within the business, we are currently recruiting for Traffic Management Operatives to join our vibrant and dynamic TM team! This is an exciting opportunity to play your part in the UK’s largest Infrastructure project. At OCU Opals (part of the OCU Group of Companies), we design, build, manage and maintain vital communications...
-
Business Operations Manager
3 weeks ago
Norwich, United Kingdom Atkinson Moss Full timeAtkinson Moss have an immediate opportunity to work as a Business Operations Manager. The role is initially temporary but could lead to a permanent position.Main duties: * Reporting to the COO and ensuring all operations run smoothly on a day to day basis * Problem solving for the COO * Directing the activities of the business on a daily basis * Managing...
-
Traffic Management Operative
3 weeks ago
Norwich, United Kingdom Tarmac Full time**Job Introduction**: At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently recruiting for a **Traffic Management Operative **to join our Traffic...
-
Business Operations Manager
2 months ago
Norwich, United Kingdom Atkinson Moss Full timeAtkinson Moss have an immediate opportunity to work as a Business Operations Manager. The role is initially temporary but could lead to a permanent position.Main duties: * Reporting to the COO and ensuring all operations run smoothly on a day to day basis * Problem solving for the COO * Directing the activities of the business on a daily basis * Managing...
-
Traffic Management Operative
2 weeks ago
Norwich, United Kingdom Tarmac Full timeAt Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently recruiting for a Traffic Management Operative to join our Traffic Management team working on...
-
Traffic Management Operative
1 week ago
Norwich, United Kingdom Tarmac Full timeAt Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently recruiting for a Traffic Management Operative to join our Traffic Management team working on...
-
Sales Operations Manager
1 week ago
Norwich, United Kingdom James Fisher Fendercare Full timeSales Operations & Enablement ManagernSeething, Norfolkn12-month fixed term contractThe Company:nFendercare Marine part of the James Fisher Group is the world leader in Ship-to-Ship transfers and a major supplier of premium quality marine products around the globe, as well as offering turnkey solutions in the operation of offshore energy terminals.The...
-
Sales Operations Manager
3 weeks ago
Norwich, United Kingdom James Fisher Fendercare Full timeSales Operations & Enablement ManagernSeething, Norfolkn12-month fixed term contractThe Company:nFendercare Marine part of the James Fisher Group is the world leader in Ship-to-Ship transfers and a major supplier of premium quality marine products around the globe, as well as offering turnkey solutions in the operation of offshore energy terminals.The...
-
Operations Manager
2 months ago
Norwich, United Kingdom BLAKELY SCOTT LIMITED Full time**Operations Manager (Adults with Learning Disabilities)** **£52,000 p/a + Car Allowance + Mileage** **East Anglia (and Surrounding areas)** **Opening**: We at Blakely Scott are working in partnership with national provider that hold a strong reputation for supporting adults with mild to severe complex needs that range from, Learning Disabilities, Mental...
