Current jobs related to Customer Service Advisor - Clayton le Moors - Pertemps Leeds
-
Customer Service Advisor
1 month ago
Clayton-le-Moors, United Kingdom Frasers Group Full timeCompany Description At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay...
-
Customer Service Advisor
1 month ago
CLAYTON-LE-MOORS, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full timeLocation- Clayton Le Moors Full time and Part Time Shifts Available Shifts between 8am - 8pm and 8am - 4pm Saturday Part time shifts between 9am - 3pm Monday - Friday or evening and weekends At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for an Account Servicing Advisor to join our...
-
Customer Service Advisor
1 month ago
Clayton-le-Moors, United Kingdom Frasers Group Full timeJob Description Location- Clayton Le Moors Starting Salary £23,- £27, Full time and Part Time Shifts Available Shifts between 8am - 8pm and 8am - 4pm Saturday Part time shifts between 9am - 3pm Monday - Friday or evening and weekends At FGFS we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for...
-
Customer Service Advisor
1 month ago
Clayton-le-Moors, United Kingdom Frasers Group Full timeCompany Description At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay...
-
Customer Service Advisor
4 weeks ago
Clayton le Moors, United Kingdom Pertemps Leeds Full timeCustomer Service Advisor (Days & Nights)Salary: £28,708 per year + benefitsHours: 4 days at 7am – 7pm followed by 4 days off, then 7pm - 7am, 4 days off then repeat!! Immediate start available !!We are now working with an exciting transport company for Customer Service Advisors based in Clayton-Le Moors, on a permanent full time basis. If you are...
-
Customer Service Representative
1 week ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeCustomer Service AdvisorWe are seeking a highly skilled and customer-focused individual to join our Financial Services team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and outcomes, meeting quality and regulatory standards.Key Responsibilities:Handle customer inquiries,...
-
Customer Service Representative
1 week ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeCustomer Service AdvisorWe are seeking a highly skilled and customer-focused individual to join our Financial Services team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and outcomes, meeting quality and regulatory standards.Key Responsibilities:Handle customer inquiries,...
-
Customer Service Advisor
1 month ago
Clayton le Moors, United Kingdom Pertemps Leeds Full timeCustomer Service Advisor (Days) Salary: £26,208 per year + benefits Hours: 4 days at 7am – 7pm followed by 4 days off then repeat !! Immediate start available !! We are now working with an exciting transport company for Customer Transport Controllers based in Clayton-Le Moors, on a permanent full time basis. If you are searching for a role with...
-
Customer Service Advisor
4 weeks ago
Clayton le Moors, United Kingdom Pertemps Leeds Full timeCustomer Service Advisor (Days)Salary: £26,208 per year + benefitsHours: 4 days at 7am – 7pm followed by 4 days off then repeat!! Immediate start available !!We are now working with an exciting transport company for Customer Transport Controllers based in Clayton-Le Moors, on a permanent full time basis. If you are searching for a role with genuine...
-
Customer Service Advisor
4 weeks ago
Clayton le Moors, United Kingdom Pertemps Leeds Full timeCustomer Service Advisor (Nights)Salary: £31,208 per year + benefitsHours: 4 nights at 7pm – 7am followed by 4 days off then repeatExcellent progression opportunities for people who really want a careerWe are now working with an exciting transport company for Customer Transport Controllers based in Clayton-Le Moors, on a permanent full time basis. If...
-
Customer Service Representative
7 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading retail company that's redefining the industry through digital innovation and unique customer experiences. We're committed to serving our consumers with the world's best sports, premium, and luxury brands globally.Job DescriptionWe're seeking an Account Servicing Advisor to join our Financial Services customer...
-
Customer Service Representative
7 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading retail company that's redefining the industry through digital innovation and unique customer experiences. We're committed to serving our consumers with the world's best sports, premium, and luxury brands globally.Job DescriptionWe're seeking an Account Servicing Advisor to join our Financial Services customer...
-
Customer Service Representative
2 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeJob Title: Customer Service AdvisorAt Frasers Group Financial Services, we are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key...
-
Customer Service Representative
2 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeJob Title: Customer Service AdvisorAt Frasers Group Financial Services, we are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key...
-
Customer Service Representative
1 day ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeJob Title: Customer Service AdvisorAt Frasers Group Financial Services, we are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key...
-
Customer Service Representative
24 hours ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeJob Title: Customer Service AdvisorAt Frasers Group Financial Services, we are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key...
-
Customer Service Representative
5 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeJob Title: Customer Service AdvisorAt Frasers Group Financial Services, we are seeking a highly skilled and customer-focused individual to join our Financial Services customer service team as a Customer Service Advisor.Key Responsibilities:Provide exceptional customer service across all channels, ensuring a positive experience for our customers.Effectively...
-
Customer Service Representative
5 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeJob Title: Customer Service AdvisorAt Frasers Group Financial Services, we are seeking a highly skilled and customer-focused individual to join our Financial Services customer service team as a Customer Service Advisor.Key Responsibilities:Provide exceptional customer service across all channels, ensuring a positive experience for our customers.Effectively...
-
Customer Service Representative
5 hours ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading retail company that is redefining the industry through digital innovation and unique customer experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.Job DescriptionWe are seeking an Account Servicing Advisor to join our Financial Services customer service team based...
-
Customer Service Representative
7 hours ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading retail company that is redefining the industry through digital innovation and unique customer experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.Job DescriptionWe are seeking an Account Servicing Advisor to join our Financial Services customer service team based...
Customer Service Advisor
4 months ago
Salary: £28,708 per year + benefits
Hours: 4 days at 7am – 7pm followed by 4 days off, then 7pm - 7am, 4 days off then repeat
Immediate start available
We are now working with an exciting transport company for Customer Service Advisors based in Clayton-Le Moors, on a permanent full time basis. If you are searching for a role with genuine prospects, competitive pay and an environment where you will be well supported and trusted to do your job, then look no further
Purpose of the role
Working within the transport control team booking and managing transport services for customers in line with contractual obligations and within the agreed control team policies and procedures.
This role is B2B focused (Business to Business) therefore you will take calls from organisations who require transport assistance for their passengers or workforce, such as airlines, rail companies and private companies, therefore the ability to build rapport and remain professional is key.
We welcome applicants from any background, regardless of previous experience - full training is of course provided to successful candidates.
Main Duties
Respond to all operational customer requirements by booking emergency transport services within pricing agreements for organisations
Manage, monitor and track all transport services in operation using an internal mapping system
Record and escalate any issues that may affect the safe or timely running of an operation, working within agreed KPI's
Maintain effective communication with Coordinators during the running of all operations to ensure that any required actions are put in place or escalated
Liaise with external agencies and organisations as necessary to obtain required information (emergency services, Network Rail, DVSA, local authorities, rail user groups, airlines etc)
Manage the provision of stand-by vehicles and drivers and record any changes
Key Skills
Customer focused and committed to give excellent service delivery
Confident and professional telephone manner and excellent call handling skills
Ability to work well under pressure
High level of attention to detail
Solution focused approach to dealing with complex information
Good geographical knowledge
Familiar with railway and road transport regulations (not essential)
Can do attitudeHours
Due to the nature of the business working alongside global airline and train companies they do operate under a 24 hour system.
The hours currently on offer are as follows:
4 days at 7am – 7pm followed by 4 days off, then 4 nights at 7pm - 7am, 4 days off and then repeat
Benefits include
Full training
Brand new modern office space and location with free onsite parking
Free train / bus travel pass (upon completing probation)
Company share options
Life assurance
Pension builder
Dress down attire
Modern Kitchen facilities
Supportive and friendly team environment
Genuine progression opportunitiesThis opportunity is not to be missed if you're looking for that next step in your career where you will be rewarded long-term for your effort and hardwork through genuine opportunities to progress your career.
Please not, all successful candidates will need to pass a DBS check prior to starting.
If the above information sounds of interest, then please click apply today or pick up the phone, call Pertemps (Leeds) and ask for Ross