Senior Technical Program Manager, Maintenance Automation Platform

Amazon is looking for a Technical Program Manager to develop and deliver world-class solutions for our Global Automation Engineering Team. The Automation Engineering team ensures the material handling equipment is running as efficiently and reliably as possible for our operations teams and collaborates across multiple internal teams to deliver large-scale technical solutions for the Global Fulfillment Network. We build and scale solutions powering one of the world’s largest Reliability, Maintenance Engineering enterprises and the solutions of tomorrow will have a lasting impact on Amazon’s Global Operations.
Our ideal candidate is passionate about technology and automating processes where it makes sense, possesses strong written and verbal communication skills, strong task and time management skills and has a successful track record of delivering on cross-functional projects with remote and multi-functional teams. The desire and ability to work in a fast paced, collaborative environment is essential.
This is a fantastic opportunity to work with some of the best engineers in the industry and help found and shape the direction of automation and machine learning systems within one of the world’s largest fulfillment networks.
- You are interested in being part of a team that works in a highly agile environment.
- Solving problems at scale excites you.
- You are constantly looking to learn new technologies and are not afraid to work outside your comfort zone to get things done.
- You do not implement specs from analysts and architects – you talk to customers and design solutions to their problems. You automate and innovate.
- You do not push just one technology agenda – you choose the best tool for the problem at hand.
- You think outside the box but you are deep in the details - for you, a problem is never as small as it seems but never as complicated either.
- You enjoy working in a flexible, fast-paced, collaborative team environment.
- You understand the needs of Operations and Reliability Maintenance Engineering organizations and you aim to reduce operational burden.
- You relish working with other Engineering teams to ensure fast, smooth roll-out of new designs and products.
Key job responsibilities
- End to End Accountability of the delivery of the assigned Technical Programs
- Initiation, Planning, Execution, Closure of Technical Program and Projects
- Pro-active Management of Risks, Assumptions, Issues, Dependencies
- Customer-facing engagement, to capture business needs and business roadmap, support definition of problem statement, to be translated into development initiatives for producing the desired business outcomes
- Project Status Reporting internally and externally to the assigned team, being a single point of contact for assigned projects
- Advocate and active contributor for the methodologies, processes, procedures in use within the team
About the team
Our Team ensure machine-generated data results in an automated, appropriate and effective corrective, proactive and/or predictive maintenance action by maturing and integrating core RME software tools into a unified Maintenance Automation Platform (MAP).
Our team builds technology and services to meet the needs of our organization. This includes providing our customers with a platform to access site tools and other critical applications to local RME teams in sites across our the global regions (NA, EU, AU, MENA, INDIA, JP)
We collaborate at a global level with software, sustainability and maintenance teams, and deliver at global scale.
We are flexible to offer the position across multiple locations/country: Luxembourg, UK, Spain and Italy
We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS
- Experience in technical program management working directly with software engineering teams
- Experience developing and executing/delivering product and technical roadmaps
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Business and Technical Knowledge to support programs involving Enterprise SCADA and MHE - Material Handling Equipment Integration. Capability to scope and deliver integration projects in the space of Industry 4.0 and IoT
PREFERRED QUALIFICATIONS
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience building and evaluating system-level technical design
- Project Management Certification at professional level (PMI PMP, IPMA Level C/B) and Agile Certifications (E.g. PMI ACP - Agile Certified Practitioner)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ((url removed)) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (phone number removed) ((url removed)(phone number removed)). If calling from Ireland, please dial (phone number removed) ((url removed)(phone number removed))

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