Import Specialist

5 days ago

Stanwell, United Kingdom ALS Recruiting Ltd Full time

Responsibilities :

Manage End-to-End Freight Operations :

  • Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.

Negotiate Rates and Contracts :

  • Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.

Handle Shipment Documentation :

  • Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.

Track Shipments and Provide Client Updates :

  • Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.

Coordinate Customs Clearance :

  • Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.

Maintain Client Relationships :

  • Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.

Identify Process Improvements :

  • Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.


Requirements :

Experience :

  • Minimum 1 year of experience in Air or Ocean Imports.

Shipment Knowledge :

  • Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.

Strong Communication Skills :

  • Confident in both verbal and written communication, with the ability to build and maintain client relationships.

Incoterms Expertise :

  • Comprehensive knowledge of Incoterms as they relate to import operations.

Customer-Focused and Deadline-Driven :

  • Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.


Benefits :

Salary : £30,000 to £38,000, based on experience.

Work Schedule : Monday to Friday, 9:00 AM to 5:30 PM, with a hybrid working arrangement (3 days in the office, 2 days working from home).

Additional Perks :

  • Annual salary review and bonus.
  • 25 days of annual leave plus bank holidays.
  • Pension plan.
  • This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.

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