Agent Assistant
3 weeks ago
Wasserman Music is a passionate, experienced and entrepreneurial team of agents and music lovers. Our global team of unparalleled tastemakers and long-term artist development strategists builds significant careers from the ground up. We are equipped with an established infrastructure, an inclusive culture, and a suite of powerful resources and capabilities to ensure the success of our clients throughout the world.
Headquartered in Los Angeles, Wasserman operates globally across 27 countries and more than 62 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit are looking for an Agent Assistant to join the team in London. An Assistant is responsible for performing a variety of administrative tasks to provide support to the agent in client and internal matters.
Key Responsibilities;
Maintain accuracy of artist contact records and deal memos in bespoke CRM booking system.nKeep client bios, riders, and marketing assets up to datenEnter offers and relevant show details into CRM booking systemnIssue contracts for confirmed performances and deal with subsequent contract amendsnTrack unreturned contracts; chase signed contractsnComplete and issue artist itinerariesnCreate and send invoices for show-related payments (deposits, balances, etc)nTrack, collect, and enter settlement figures into CRM; notify accounting department to generate statement(s)nTrack unpaid deposits; liaise with accounting team to ensure show funds are received on timenPrepare and issue immigration paperwork (Certificate of Sponsorship)nSet up tour announcements and on sales, liaising with promoters and client teams regarding ticketing and artworknSet and confirm meetings and maintain calendars for agents and internal artist calendarnManage inbound phone calls on behalf of agents.nBook agent business travel as necessarynSubmit agent expense reportsnManage show and festival guest lists.nTake on additional tasks and responsibilities as assigned
Requirements
Previous experience within a Music Assistant rolenExcellent Organisational skillsnExcellent Communication SkillsnProficient with CRM systems, Outlook and Word
Benefits
Annual Discretionary Bonusn25 days per annum plus UK bank holidays, and additional DE&I daysnPension: 4.5% employee // employer contribution with AvivanIncome Protection: Pays you 75% of your base salary in the event that you are absent from work due to illness or injury for 13 consecutive weeks or more, capped at 5 yearsnLife Assurance: Pays your nominated beneficiary four times your base salary in the event of your death whilst employed by the CompanynEmployee Assistance Programme (Wellbeing support for you and family living with you // free legal and financial advice, including telephone and potentially in person counselling)nSeason Ticket Loan
Optional benefits (post probation)
Health Cash back plan which provides you with reimbursements for everyday medical costs including dental, optical, prescriptions & physical therapiesnSeason Ticket Loan: An interest free loan for the purpose of purchasing an annual season ticket for travel between home and worknCycle to work scheme: A one year hire agreement for a cycle and accessories worth up to £2,000, done via salary sacrifice with an option to purchase cycle at the end of the agreementnGym Flex: An interest free loan for the purpose of purchasing an annual Gym membership, providing a low corporate discounts at over 3,700 gyms, studios and outdoor fitness events
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