Customer Advisor

1 month ago

Kenton Newcastle upon Tyne, United Kingdom Kingston Full time
Customer Advisor - Repairs & Maintenance
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Are you passionate about delivering front line call handling and looking for a new challenge? Then you may be interested in the below opportunity.
An opportunity has arisen for a Customer Advisor to join our Repairs and Maintenance Team at Kingston Park.
As a Customer Advisor you will deal with repairs and maintenance issues and queries and provide practical support and administrative activities relating to this function.
If you have excellent communication skills, a team focussed approach to work and are proficient in using IT systems, we want to hear from you.
About the role:
* Full time (37 hrs Monday to Friday)
* £24,412 per annum
* Permanent contract
About you:
You’ll need:
* Experience of call handling in a busy environment (preferably call centre/help desk)
* Exceptional administration, organisational and prioritisation skills
* Excellent communication skills
* Proficient in using IT systems
* Positive can-do attitude
* Enthusiastic team player
The Benefits:
* 28 days annual leave (plus bank holidays)
* Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
* Generous pension scheme
About us:
With over twenty five years experience in the field, Kingston specialises in leasehold block management as well as residential estate management throughout the North of England.
We have built a reputation that sets us aside from our competitors, and this is reflected by our dedicated and passionate team. We have an excellent track record of employee development and providing opportunities for progression – we are building Kingston to be a business that people want to be part of.
Our customers benefit from our commitment to deliver exceptional customer service, and the capabilities of a team with years of property management experience and extensive knowledge of the latest developments in the field.
We pride ourselves on our transparency and integrity, always aiming to provide a high standard of service that is tailored to suit the individual needs of each development.
To generate pride in our communities, our profits go back into our not-for-profit parent company Bernicia, to improve and ultimately transform our region.
For more information regarding this role, please contact:
Denise Kelly on (phone number removed).
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
________________________________________________________________
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia

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