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Accommodation & Support Worker

4 months ago

Frome, United Kingdom YMCA Brunel Group, Mendip Full time
What does the job entail?
This is a key role within the support team of YMCA Mendip and South Somerset. The post holder will be working to support young people within housing projects and within the community to equip them with the skills to live independently.
Support will be provided across the area where needed, both accommodation and community-based work, to assist those who are not housed but need comprehensive housing support to identify, secure and set up accommodation to achieve independent living.
The post holder will be involved in each stage of the young person’s time with YMCA Mendip and South Somerset supporting young people to progress as needed through the housing pathway to improve their quality of life and independence within each of the five outcomes: Being Healthy, staying safe, Enjoying and achieving, Making a positive contribution and Economic well-being.
The post is also responsible for Housing Management duties to ensure a holistic service for clients including administration, rent collection and rent administration, notification of repairs and maintenance, health and safety tasks and ensuring the environment is welcoming and safe for clients and staff.
What skills will the successful candidate need?
Have a full UK driving License
Ability to be innovative, take initiative, be self-motivated and plan own work load
Efficient and organised recording and administrative skills.
To communicate effectively in writing and by telephone
To work in a stressful, sometimes hostile environment; to be assertive and use conflict creatively
To work as part of a team, to supervise others, be open, honest, able accept and to give positive criticism
Ability to listen
Actively enable and empower young people in all the work that is undertaken
Understanding of and commitment to equal opportunities
To work in a non-judgemental way
Knowledge of appropriate support agencies and networks for young people aged 16-25 years
To share knowledge in one-to-one and group settings both in informal and formal ways
Excellent IT skills, with working knowledge of Microsoft software and Outlook.
What we offer
YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity.
* Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
* 25 days holiday plus bank holidays
* Pension scheme
* Cycle to work scheme
* 20% discount off the cost of childcare at our childcare settings
* Staff get a fully inclusive membership of our health & wellbeing centre in Bath for the heavily discounted price of £15/month
* Access to online gym classes for free
* Staff events and a staff intranet where stories, news and updates are shared across the department.
* A corporate discount for our staff at Fusion Lifestyle who have gyms in the Mendip / Somerset area at £38 rather than £48 a month.
* YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity.
Location
Frome
Hours:
37.5hrs per week including weekends, evenings and bank holidays.
Contract type:
Permanent
Rate of Pay:
£12.97ph